Sarah Gresh

• Care, custody, and control of residents housed within and outside of the Work Release Center to reduce risk to the community of Harrisburg and surrounding areas.
• Promoted a culture of accountability among probationers by setting clear expectations for behavior and promptly addressing violations when necessary.
• Preparing residents for community re-entry such as employment, treatment, financial management, housing and healthcare.
• Electronic monitoring of residents while working in the community
• Conduct evaluations and assessments for the purpose of recidivism risk and data collection
• Participated in ongoing professional development opportunities to stay current on best practices in the field of community corrections.
• Conducted investigations into violations and other allegations.
• Developed effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.

• Contributed to a positive work environment through effective teamwork and communication with colleagues and board.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Managed financial aspects of the business, including budgeting, forecasting, and reporting. Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift and ensuring weekly deposits were accurate.
• Accomplished multiple tasks within established timeframes.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws, both for PLCB and PGC regarding alcoholic beverage services, gambling compliance and customer regulations.

Primary counselor in Mental/Medical Health Units, Female Units and Restricted Housing Unit providing court, and sentencing information, and explained court mandated requirements and recommended pre and post release requirements

• Served as a liaison between offenders and outside county and state organizations, such as state and county parole, supportive agencies to include inpatient and outpatient mental health and substance abuse therapy
• Maintained detailed case notes, assisting in the continuity of care and accurate tracking of client progress.
• Coordinated with external teams and agencies to secure necessary services for clients' ongoing recovery support needs for successful re-entry into the community, including Specialty Court Referrals, Drug Court, Veterans Court and Mental Health Court
• Implemented relapse prevention strategies tailored specifically to each client's unique circumstances.
• Monitored client progress and adjusted and developed treatment plans based on history and diagnosis geared for optimal results.
• Utilized motivational interviewing techniques to promote positive change within clients facing addiction challenges.
• Supported aftercare planning for continued recovery after treatment.

• Evaluate County, State and Federal level inmates at Lancaster County Prison, on their criminal activity, substance use, mental health, and risk of recidivism, and assign housing based on these outcomes
• Maintained accurate documentation of client interactions, assessments, and progress notes for appropriate housing while incarcerated.
• Maintained detailed client records to track progress and adjust as necessary.

• Evaluate County, State and Federal level inmates at Berks County Jail System, on their substance abuse and mental health history
• Facilitated prison and court mandated treatment programs based on evaluations completed at the time of the offenders sentencing and screening process
• Coordinated with external agencies such as probation officers or social workers to ensure continuity of care for clients involved in legal or social service systems.
• Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional ethical standards.
• Participated in ongoing professional development opportunities to stay updated on current best practices in substance abuse treatment methodologies.
• Educate offenders on healthy decision-making skills, recovery methods and treatment plan development. This also included developing individual treatment goals based on history and diagnosis.
• Educated clients on addiction triggers and coping strategies, empowering them to make informed choices for their recovery journey.
• Conducted group therapy sessions, facilitating constructive discussions on addiction-related topics among diverse clientele.
• Assisted clients in developing relapse prevention plans, identifying potential challenges and strategies for maintaining sobriety in various situations including aftercare planning for continued recovery after release.

• Evaluated financial information, data clean-up and financial audit of information submitted to the U.S
• Department of Housing and Urban Development
• Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
• Enhanced report accuracy, conducting thorough data audits on regular basis.
• Reduced errors in data entry, instituting rigorous quality control checks and to ensure compliance for the company's clients.

• Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
• Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
• Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
• Guided callers through medical emergencies using pre-arrival instructions, stabilizing patients until help arrived on scene.