Sarah Haikkila
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Welcoming clerical professional with numerous years of experience in legal office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, filing and scheduling. Accurate when entering information in Microsoft, Excel and keeping organized filing systems.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Child Care Worker
4 Years 9 Months- Create and maintain a safe and organized environment for children ages 1-3, prepares and serves healthy nutritional food, maintaining a clean environment.
- Implemented positive classroom strategies.
- Communicates with parents regarding daily activities and behaviors.
- Supervised daily activities, ensuring safety and engagement of children in diverse learning environments.
- Developed and implemented age-appropriate educational programs to enhance cognitive and social skills.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Logged information regarding naps, feedings, and any medications administered.
- Provided support and guidance to children in conflict resolution.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Documented children's growth and development.
Stay at Home Mom
1 Year 9 Months- Managed daily schedules to optimize family routines and maintain organization.
- Developed and implemented educational activities to promote child development and engagement.
Front Desk Receptionist
3 Years 7 Months- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Managed front desk operations, ensuring seamless client experience and efficient appointment scheduling.
- Coordinated communications between clients and attorneys, enhancing information flow and responsiveness.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Tracked important information in Microsoft and Excel spreadsheets and ran reports or generated graphs using data.
Stay at Home Mom
1 Year 3 Months- Managed daily schedules to optimize family routines and maintain organization.
- Developed and implemented educational activities to promote child development and engagement.
- Oversaw budgeting and financial planning for household expenses, optimizing resource allocation.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Gift Shop Associate
5 Months- Accurate at all points of sales, inventory, displaying merchandise and stocking the shelves. Assisted customers with purchases, personal locker attendance and provided customers phone service. Created and presented gift packages to guests for special occasions.
- Managed inventory levels, ensuring stock availability and organization of merchandise displays.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems while maintaining cash register integrity.
CNA - Certified Nursing Assistant
1 Year 1 Month- Assisted the residents with daily needs, making sure they were comfortable. A typical shift would include 24 residents. I would check the resident’s vitals, fill oxygen tanks, made sure the residents’ rooms were clean, organize their belongings and assisted with dining needs. Administrative skills included charting on computers or the kiosk and providing incoming phone assistance to potential clients and local medical facilities.
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documenting changes to support healthcare team decisions.
- Assisted in implementing individualized care plans, adapting strategies for diverse patient needs.
- Trained and mentored new staff on best practices for patient care and safety protocols.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Advocated for residents' rights, ensuring their voices were heard in the care process and decision-making.
Education
High School Diploma
Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved filing deadline by introducing Microsoft Excel for scheduling tasks.
- Resolved product issue through consumer testing.
Affiliations
- Early Childhood Education
- Successful Solutions
- MERIT
Certification
- Food Handler Certification
- CPR Certification