Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Ham

Charleston,SC

Summary

Dependable teammate, effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. I truly enjoy being coachable in any role I hold.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Farm Hand

Old South Carriage Company
03.2022 - 07.2025
  • Responsible for the care of 40 draft horses daily.
  • Responsible for trailering horses either to downtown Charleston or back to the farm daily.
  • Performing any needed maintenance throughout the farm.
  • Checking horses daily for any injuries and ensuring prompt care if any injuries found.
  • I was an integral part of ensuring we had the healthiest herd the company had seen the last year.
  • helped to implement new practices to help streamline our day to day processes to have more efficient work shifts
  • Took on extra responsibilities around the farm and shouldered specific care tasks for the horses

Branch Service Supervisor

Synovus Bank
07.2022 - 07.2023
  • Responsible for maintaining a cash drawer as well as maintaining the vault cash supply and negotiable items.
  • responsible for keeping the branch records neat and prepared for regional audits throughout the year.
  • during my employment, I was able to bring the branch audit scores above standard and keep them there.
  • Responsible for audits of cash drawers and negotiable items quarterly.
  • Responsible for all organization of branch huddles and ensuring the teller line runs smoothly daily.
  • Resolving any issues that may arise with customer accounts.
  • Performing safe deposit box audits quarterly.
  • Attending monthly meetings and delivering information to team members.
  • responsible for ordering cash for the branch and accepting and sending out cash shipments weekly.
  • Responsible for going over work for errors and delivering coaching to team members to ensure work is processed accurately.
  • Responsible for providing overrides for tellers.
  • Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
  • Trained staff in bank products, operations procedures and successful sales strategies.
  • Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.

Relationship Banker

South Atlantic Bank
05.2021 - 03.2022
  • Maintaining a cash drawer.
  • Processing cash exchanges with the cash vault.
  • Handling customer complaints in a professional manner.
  • Performing debit card and account maintenance.
  • Performing and troubleshooting online banking accounts.
  • Processing transactions in a timely yet efficient manner.
  • Doing and filing reports accurately.
  • Assisting or performing monthly security audit.
  • Assisting in performing audits of tellers.

Teller

Wells Fargo Bank
04.2020 - 05.2021
  • Maintaining and balancing a cash drawer.
  • Assisting in filing reports correctly.
  • Processing 100+ transactions daily.
  • Ensuring customers are cared for in a timely, professional manner.
  • Handling customers’ concerns and ensuring they have a pleasant experience.

Head Teller

Crescom Bank
09.2019 - 02.2020
  • Maintaining a cash drawer.
  • Accepting and sending cash shipments.
  • Responsible for assisting with overrides on teller line.
  • Responsible for doing monthly, quarterly, and yearly reports.

Emergency Room Tech

Roper St. Francis Hospital
04.2019 - 09.2019
  • Ensuring patient safety and satisfaction.
  • Responsible for making and answering numerous phone calls throughout the day.
  • Managing numerous tasks and ensuring all tasks are done in a timely manner.

Teller

Wells Fargo Bank
04.2017 - 04.2019
  • Ensuring customers have a pleasant experience while maintaining strict guidelines.
  • Responsible for handling and balancing a cash drawer.
  • Ensuring deposits, withdraws, and payments are made to the correct accounts.
  • Processing 100+ transactions per day.
  • Handling customer concerns and assessing their needs.
  • Being prompt in my service but still maintaining a good customer experience.

Education

S.C. State Phlebotomy Certification - Phlebotomy

Phlebotomy Training Specialists
Charleston, SC
07-2025

Associate degree - Science

Trident Technical College
Charleston, SC
05.2017

Biology

Charleston Southern University
Charleston, SC

High School Diploma -

St. John’s Christian Academy
Moncks Corner, SC
05.2013

Skills

  • Microsoft word
  • Microsoft excel
  • Jack-Henry, Silverlake, Argo, Deluxe check ordering
  • Conflict-resolution
  • Works well with a team or by myself
  • Coachable
  • Time management
  • Dependable and hardworking
  • Animal care
  • Livestock handling
  • Team collaboration
  • Farm equipment operation
  • Farm management
  • Helping others achieve goals in the workplace
  • Leading by example

Certification

  • PT - Phlebotomy Technician-S.C. State(national certification pending) 2025
  • Health, Life, Property & Casualty Insurance License - 2023

Timeline

Branch Service Supervisor

Synovus Bank
07.2022 - 07.2023

Farm Hand

Old South Carriage Company
03.2022 - 07.2025

Relationship Banker

South Atlantic Bank
05.2021 - 03.2022

Teller

Wells Fargo Bank
04.2020 - 05.2021

Head Teller

Crescom Bank
09.2019 - 02.2020

Emergency Room Tech

Roper St. Francis Hospital
04.2019 - 09.2019

Teller

Wells Fargo Bank
04.2017 - 04.2019

S.C. State Phlebotomy Certification - Phlebotomy

Phlebotomy Training Specialists

Associate degree - Science

Trident Technical College

Biology

Charleston Southern University

High School Diploma -

St. John’s Christian Academy

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