Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Volunteer Work
References
Timeline
Generic

Sarah Hansen

Merrimack,NH

Summary

Proficient in keeping employees on task, maintaining food safety and meeting productivity goals in fast-paced environments. Organized, hardworking and diligent food service professional motivated to exceed objectives. My skill set is diverse, including skills in Data Entry, Business Ownership, Elderly, childcare and Aircraft cargo among other things. Eager to learn i've developed many different abilities for different Employer needs and expectations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Data Entry Clerk

Law Office of Jeffrey Coniaris
Pelham, NH
02.2024 - Current
  • Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases.
  • Utilized specialized software applications related to the job role. (Microsoft Excel, Microsoft Word, OneDrive etc)
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Organized files according to established procedures for easy retrieval later on.
  • Maintained confidentiality of sensitive information entered into the system.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Operated various office equipment such as scanners, printers. when required.
  • Scanned documents into appropriate databases for storage purposes.
  • Followed up on pending tasks until completion.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Transferred data from hard copies to digital databases, organizing information in new formats.
  • Remained focused for lengthy periods to accurately perform work with adequate speed.
  • Followed data program techniques and procedures to maintain data entry requirements.
  • Proofread and edited documents to correct errors.
  • Stored hard copies of data in organized files to optimize retrieval.
  • Exceeded quality goals to support team productivity.
  • Located information contained in files to meet requests by supervisors and other departments.
  • Supported data entry across departments as requested, switching promptly to new projects.
  • Addressed data problems, troubleshooting solutions to minimize interruptions.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
  • Obtained scanned records and uploaded into company databases.
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Shared incomplete and deficient data sets with supervisors for resolution.
  • Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
  • Updated client information in firm's database system ensuring accuracy of data entry.
  • Organized legal documents in company filing systems and databases.

Air Cargo Handler

UPS
Manchester, NH
09.2023 - Current
  • Loaded and unloaded cargo from aircrafts, trucks, and containers.
  • Inspected cargo for damages or defects to ensure safe transport.
  • Followed safety regulations while handling hazardous materials.
  • Monitored storage areas to ensure proper temperature control for sensitive items.
  • Utilized forklifts, pallet jacks, hand-trucks, dollies and other equipment to move freight efficiently.
  • Operated computers and scanners to track inventory levels and location of goods within the warehouse facility.
  • Provided assistance in loading and unloading cargoes at airports or other transportation hubs.
  • Collaborated with colleagues on various tasks such as sorting, packing, labeling.
  • Stacked boxes onto pallets securely using wrapping machines or strh wrap film.
  • Adhered strictly to company policies concerning safety standards when handling heavy objects.
  • Assisted in training new warehouse employees.
  • Inspected and reported or repaired damaged cargo.
  • Adhered to all safety regulations pertaining to the handling of hazardous materials.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Used scanners to track parcel information, condition or receipt.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.

Owner

Underdogs Pet Care
Merrimack, Bedford, Manchester, NH
03.2020 - Current
  • Cleaned up pet messes and provided fresh food and water to all assigned pets.

  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Walked dogs on a regular basis, ensuring they were kept safe and healthy.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
  • Administered oral medications as prescribed by the veterinarian or client instructions.
  • Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
  • Performed basic grooming services such as brushing fur, trimming nails, cleaning ears.
  • Followed safety protocols for handling animals in accordance with company policies and local regulations.
  • Assisted in transporting pets to vet appointments when needed.
  • Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
  • Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
  • Checked fences daily for holes or damage that could allow an animal escape.
  • Observed animals closely for any signs of injury or illness and took appropriate action if necessary.
  • Kept work area clean by sanitizing cages, dishes, bedding, toys. after use.
  • Provided emotional support when pets were feeling anxious due to separation from owners.
  • Discussed behavioral issues with clients in order to develop strategies for resolving them effectively.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Offered animals exercise opportunities through walks and play activities.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Noted unusual behavior and contacted owners regarding health-related issues.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Followed precise feeding instructions and schedules for animals under care.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Taught animals sit, stay and other basic commands.
  • Administered medications to animals.
  • Assessed animals for injury and illness.
  • Reviewed pet records from daily visits and appointments, entering important data into system.

Ramp Agent

Amazon
Manchester, NH
04.2023 - 09.2023
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Used scanners to track parcel information, condition or receipt.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Secured items in truck by strapping over protective padding.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Protected items by wrapping in cling film, padded moving blankets and tape.

Private Elderly Caregiver

N/A
Merrimack, NH
03.2017 - 01.2019
  • Provided companionship and emotional support to elderly individuals.
  • Assisted with activities of daily living such as bathing, dressing, and grooming.
  • Organized recreational activities for elderly clients including reading, playing board games, and taking walks.
  • Transported senior to medical appointments and other errands.
  • Observed changes in health condition or behavior of elderly client and reported any concerns to appropriate personnel.
  • Encouraged independence by helping senior complete tasks on their own whenever possible.
  • Prepared meals according to dietary needs and preferences..
  • Developed positive relationships with family members
  • Engaged in meaningful conversations with senior citizen about current events, life experiences.
  • Provided assistance with personal hygiene such as changing incontinence products and bed linens when necessary.
  • Aided with mobility and independence and continually monitored safety.
  • Laundered clothing and bedding to prevent infection.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Redirected client with memory issues, providing safety guidance protection.
  • Performed light housekeeping tasks including laundry, vacuuming, dusting and preparing meals.
  • Managed challenging behaviors exhibited in a professional manner.
  • Continually assessed safety risks within the home environment
  • Followed care plan and directions to administer medications.
  • Helped clients get in and out of beds and wheelchairs.

Private Childcare Provider

Private Care
Merrimack, NH
11.2016 - 01.2019
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Tailoring activities based on the individual needs of each child under care.
  • Administering medication when needed according to parent instructions.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Developing creative ways to encourage learning through everyday experiences.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Supervised and cared for children ages 2 to 10.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Helped complete homework, school projects and chores.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Read stories and played alphabet games to promote early literacy.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Helped prepare and serve nutritionally balanced meals and snacks for children.
  • Assisted in potty training when necessary.
  • Assisted parents in developing appropriate disciplinary methods for their children.
  • Informed parents about their children's daily activities including eating habits, moods.

Food Service Supervisor

Buckleys Bakery & Cafe
Merrimack, NH
06.2015 - 09.2018
  • Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
  • Ensured compliance with health and safety regulations in all areas of the kitchen.
  • Provided direction to staff on proper preparation techniques for menu items.
  • Conducted training sessions with staff members on food safety practices and standards.
  • Coordinated special events such as banquets or catering requests according to customer specifications.
  • Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
  • Ensured compliance with applicable local laws regarding alcohol sales, sanitation, hygiene.
  • Collaborated with chefs or other culinary professionals in creating new recipes or menu options that appeal to customers' tastes.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
  • Performed continuous evaluations of employee performance and service levels.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Delivered food prep training so that employees could effectively feed staff personnel.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Adhered to company food, safety, quality and sanitation policies.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Served customers by phone to take orders and answer product or service questions.
  • Trained and mentored up to 10 new employees each quarter.
  • Rotated and replenished products in display cases.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Culinary Student

Alvirne High School
Hudson, NH
09.2016 - 08.2018
  • Assisted in the preparation of sauces and dressings for dishes.
  • Organized and cleaned work areas, equipment, utensils, dishes and silverware.
  • Developed recipes for a variety of cuisines and food types.
  • Collaborated with chefs to create new menu items.
  • Monitored food temperatures during cooking, baking, grilling and serving.
  • Performed quality control checks on all prepared ingredients prior to use.
  • Operated various kitchen equipment such as mixers, blenders, slicers.
  • Tasted foods before serving them to ensure desired flavor profiles were achieved.
  • Adhered to health department regulations regarding food storage and handling practices.
  • Plated meals according to established standards for presentation.
  • Kept up-to-date knowledge of current culinary trends and innovations.
  • Kept kitchen properly cleaned and maintained and all items put away after use.
  • Rotated food stocks, using older items first and tossing expired products.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Checked quality of food products to meet high standards.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Executed proper techniques when preparing menu item ingredients.
  • Checked completed orders for correct quantity and quality.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Education

High School Diploma -

Merrimack High School
Merrimack, NH
06-2018

Culinary Arts

Alvirne High School
Hudson, NH
06-2018

Skills

  • Staff Leadership
  • Food presentation
  • Food Storage
  • Beverage knowledge
  • Sanitation Standards
  • Staff Supervision
  • Medication Management
  • Housekeeping Duties
  • Mobility Assistance
  • Errand running
  • Dementia Care
  • Compassionate Caregiving
  • Data Confidentiality
  • First aid and safety
  • Business Management
  • Regulatory Compliance
  • Relationship Building
  • Client Service
  • Business Development
  • Meticulous attention to detail
  • Maintains confidentiality
  • Proficient with Excel, Word, OneDrive
  • Data accuracy
  • File Management
  • Professional and mature
  • Safety Procedures
  • Heavy Lifting
  • Team Leadership
  • Arrival/departure procedures
  • TSA Collaboration
  • Problem-Solving
  • Inclement Weather Tolerance
  • New Agent Training
  • Cargo Handling
  • Customer Service
  • Ramp Security
  • Hazardous Materials Handling
  • Child Supervision
  • Special needs experience
  • Toilet training
  • Child development knowledge
  • Positive Reinforcement
  • Sanitation understanding
  • Dietary Requirements

Accomplishments

  • MVP award at my Buckleys Bakery Cafe job
  • Honor roll 2018 Merrimack High School
  • Complimented on a regular basis about my efficiency and attention to detail at all employers

Affiliations

  • Elderly and Special needs pet care is close to my heart
  • A high curiosity about Nature and the natural world
  • Very interested in Autism in children and development research
  • Eager to learn new skills and teach those skills to others
  • Exploration of Medical Dietary planning (Diebetes meal plans, Heart disease meal plans etc.)

Certification

  • ServSafe Certification
  • CPR Certified

Languages

English
Native/ Bilingual
French
Limited

Volunteer Work

  • Humane Society of Greater Nashua
  • Natural Park clean up crew
  • Volunteer at retirement home to assist with activities and provide companionship to the elderly population

References

References available upon request.

Timeline

Data Entry Clerk

Law Office of Jeffrey Coniaris
02.2024 - Current

Air Cargo Handler

UPS
09.2023 - Current

Ramp Agent

Amazon
04.2023 - 09.2023

Owner

Underdogs Pet Care
03.2020 - Current

Private Elderly Caregiver

N/A
03.2017 - 01.2019

Private Childcare Provider

Private Care
11.2016 - 01.2019

Culinary Student

Alvirne High School
09.2016 - 08.2018

Food Service Supervisor

Buckleys Bakery & Cafe
06.2015 - 09.2018

High School Diploma -

Merrimack High School

Culinary Arts

Alvirne High School

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