Sarah Harper

• Oversee Quality Department, ensuring molded fittings meet internal and external quality standards
• Oversee quality control salary and hourly personnel in the quality department, ensuring the department is adequately staffed to support the growing needs of IPEX
• Subject matter expert on all national and international standards related to PVC and HDPE pipe fittings
• Conduct internal audits on a regular basis as the Team Lead Auditor
• Review and respond to customer complaints with regards to poor quality, performing root cause analysis as necessary
• Reconcile and submit expense reports for all equipment and supplies needed by the Quality Department
• Maintain open communication with other departments in the facility
• Maintain open communication with all the IPEX molding facilities in the USA and Canada
• Ensure quality personnel are adequately trained prior to performing independent work
• Perform random quality checks during molding production to ensure products meet all safety, legal, internal and external requirements
• Self-motivated, with a strong sense of personal responsibility.
• Works effectively in fast-paced environments.
  Proven ability to learn quickly and adapt to new situations.
• Maintain a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Established clear performance expectations for staff members which leds to increased accountability.
• Evaluating employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Assists in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.

ACHIEVEMENTS:

• Design and develop the On-The-Job Training program for the Quality Department
• Developed several testing procedures and inspection record forms to ensure quality personnel perform the testing according to internal and external requirements
• Developed visual standards to ensure quality personnel are accepting and rejected fittings to the same criteria
• Developed the quality department to perform routine inspections and reduce the burden of in-process inspections from the pvc molding department.
• Enhanced department visibility by leading development of the Quality Control Sharepoint site
• Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
• Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Oversaw quality control salary and hourly personnel in the research test reactor department. Oversaw quality control on nondestructive testing (NDT), visual, and dimensional inspections for research test reactor production.

• Ensured Quality Control inspections were performed to maximize production quality while maintaining a questioning attitude and a conscious safety focus.
• Responsible for planning, coordinating, and implementing process improvements in the Quality Control Unit of RTR.
• Ensured that Quality Control inspection data was documented in accordance to NQA-1 and non-conformances were identified and escalated to the production team.
• Managed the status of RTR Quality Control equipment and reported production limiting issues to staff level leadership for root cause analysis.

ACHIEVEMENTS:

• Effectively prioritized production to improve the flow of products through the RTR quality control operations, to meet customer deadlines.
• Commended by Section Manager for the dedication and drive for my open communication with engineering and operations to expedite critical components through the facility to meet customers deadlines.

Maintain and troubleshoot equipment for everyday use and guide solutions when issues are identified. Upgraded and qualified equipment as required to support current production priorities.

• Wrote formal technical documentation and submittals to inform our customers on equipment operating procedures, equipment qualification reports, equipment technical specifications, and other technical documentation as required
• Performed software quality assurance, and acceptance testing for new and existing equipment
• Interpreted Customer contract specification to ensure quality requirements were met and quality deficiency notices are created
• Coordinated with equipment vendors to purchase, install, and troubleshoot various equipment
• Conducted safety and process improvement observations within the manufacturing area
• Supported RTR QC, in a management role, as Acting Unit Manager and as Acting Front Line Manager, when Manager was unavailable

ACHIEVEMENTS:

• Worked with peer engineers and QC inspectors to update multiple operating procedures
• All updates were submitted and approved by the customer
• Facilitated the upgrade and qualification of new equipment
• Troubleshoot issues with vendors, and worked with other departments to qualify the new equipment.

Perform research and analysis for the U.S Department of the Army. Written formal analytical assessments were used to inform materiel developers as well as decision makers on the technical characteristics of specialized equipment on helicopters and specialized radio controlled devices.

• Provided scientific and technical support to leadership and materiel developers to aid in system development decisions
• Oversaw foreign material exploitations and testing to ensure tests were performed appropriately and all data was captured
• Engaged with Army Aviation and Missile Command on a regular basis to ensure customer requirements were being met and to provide critical information
• Worked as a team lead effectively managing tasks, distributing workload, training and mentor new hires, and maintaining coherence on current and future technology
• Educated new Electronic Warfare Officers as part of the Joint Electronic Warfare Theater Operations Course

ACHIEVEMENTS:

• Established a NGIC footprint in foreign partner community working groups by actively participating in foreign exchange meetings
• Participated in the creation and addition of radio frequency devices and avionic systems to the System Parametric Information Relational Intelligence tool
• Led NGIC response on multiple Congressionally reportable Critical Intelligence Parameter production requirements ensuring continued success of fielded weapon systems
• Managed and conducted resume and interview screening panels, successfully hiring several full time intelligence analysts
• Participate in career hiring fairs as a technical representative for the National Ground Intelligence Center, speaking to undergraduate students and veterans on available positions
• Recognized with multiple informal and formal on-the-spot and special act awards for service.