Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Personal Driver
Uber
Greenville, SC
06.2022 - Current
Provided transportation for passengers to their desired destinations in a timely manner.
Completed routine vehicle inspections to identify and forecast potential problems.
Maintained perfect driving record and complied with road regulations.
Kept travel log containing miles, travel time and destinations.
Notified dispatchers or company mechanics of vehicle problems.
Picked up, greeted and dropped off passengers with promptness and professionalism.
Performed regular vehicle maintenance checks and reported any issues promptly.
Conversed with passengers regarding destination, routes and local services.
Followed regular schedule of pickups for individual customers and groups.
Followed established schedules for vehicle servicing, cleaning, and maintenance.
Maintained a safe driving record by following company policies and procedures.
Monitored traffic conditions to determine optimal travel routes.
Demonstrated ability to handle multiple tasks simultaneously in a fast paced environment.
Responded quickly to customer inquiries or complaints regarding service delivery.
Complied with traffic regulations to safely operate vehicles.
Followed safety regulations and state laws governing vehicle operation.
Inspected vehicle and personally handled routine upkeep.
Maintained strict compliance with safety rules for passenger and driver protection.
Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
Displayed courteous behavior when interacting with customers or other drivers on the road.
Managed unexpected emergencies and route changes with calm and professionalism.
Washed, vacuumed and organized vehicle to maintain cleanliness and passenger satisfaction.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Utilized GPS navigation systems to plan efficient routes for passenger pickups and drop offs.
Personal Shopper
Instacart
Greenville, SC
11.2019 - Current
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Completed pickup and shopping orders for customers within local area.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Developed relationships with loyal shoppers by providing personalized shopping experiences.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided gift wrapping services for purchased items upon request from customers.
Greeted and assisted customers to foster positive experiences.
Asked store associates for help locating missing products.
Listened to customer needs to identify and recommend best products and services.
Satisfied customers with quick, accurate service under tight deadlines.
Responded promptly to customer inquiries via phone calls or emails.
Suggested comparable products to replace out-of-stock items.
Education
Greenville Senior High School Academy
Greenville, SC
Skills
Client Relations
Vehicle Maintenance
Luggage Handling
GPS Navigation
Time, Mileage, and Fuel Tracking
Efficiency and Time Management
Dependable and Trustworthy
Customer Relationships
Communication and Interpersonal Skills
Customer Service
Special Needs Passengers
Minor Vehicle Repairs
Clean Driving Record
Safe Driving Practices
Affiliations
Parent
Pet owner
Writer
Singer
Accomplishments
I've performed at the peace center downtown Greenville, SC many times for my writing
Executive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLCExecutive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLC