Sarah Hartung
Blissfield,MI
Summary
Professional healthcare leader with strong background in hospital management. Skilled in strategic planning, operational efficiency, and staff coordination. Focused on team collaboration and achieving results. Known for adaptability, reliability, and effective communication. Proficient in managing and developing high performing teams, budget oversight, and regulatory compliance.
Overview
15
15
years of professional experience
Work History
Manager, Operations
ProMedica Flower & Bay Park Hospital
11.2016 - Current
- Oversight of space planning, facility access and project management.
- Manages improvement of enhancements and efficiency by leading development of new techniques, and service programs that improve employee, patient, and physician satisfaction throughout the organization.
- Involved in development and implementation of hospital and departmental policies and procedures.
- Accountable for service programs and operating capital budgets.
- Supports hospital facilities, and offsite locations which include contract and lease management of buildings and equipment.
- Collaborates with hospital leadership to improve overall hospital operations and patient satisfaction.
- Manages and motivates employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, and onboarding.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, and scheduled phases for large projects.
Administrative Coordinator
ProMedica Bixby/Herrick hospitals
01.2013 - 11.2016
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Attended council meetings for the purpose of preparing minutes based on the material presented at the meetings.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Supported executives in achieving organizational goals by preparing presentations, and providing strategic insights.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
Radiology Diagnostic & Registration Specialist
ProMedica Bixby/Herrick hospitals
01.2010 - 01.2013
- Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
- Assisted in developing educational materials related to the registration process for both staff members and patients.
- Demonstrated excellent attention to detail when entering data into electronic health record systems, minimizing discrepancies between documents.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
B.S. - Health Care Administration
Mercy College of Northwest Ohio
Toledo, Ohio01.2016
Skills
- Project management
- Budget management
- Process improvement
- Facility management
- Stakeholder collaboration
- Staff management
- Staff training and development
- Problem-solving
- Attention to detail
- Excellent communication
- Organizational skills
- Teamwork and collaboration
Accomplishments
- Supervised a team of twenty staff members across various departments.
- Achieved several department upgrades with accuracy and efficiency.
- Implemented a facility-wide safety awareness program, by rolling out visitor management.
- Saved the company money by implementing a successful improvement plan to utilize our own internal rental beds to increase patient safety and satisfaction.
Active Volunteer Experience
- Bay Park Hospital Food Clinic
- Toledo Memorial Park - Flags for Veterans Day
- Amazing Shake - McCord Junior High School; Fassett Junior High School
- Sylvania Area Services
Timeline
Manager, Operations
ProMedica Flower & Bay Park Hospital
11.2016 - Current
Administrative Coordinator
ProMedica Bixby/Herrick hospitals
01.2013 - 11.2016
Radiology Diagnostic & Registration Specialist
ProMedica Bixby/Herrick hospitals
01.2010 - 01.2013
B.S. - Health Care Administration
Mercy College of Northwest Ohio
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