Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Hasan

Romeoville,IL

Summary

Dynamic and adaptable professional with experience at Petsuites Naperville, excelling in client service and confidentiality. Proven problem-solver and quick learner, adept at managing sensitive information while enhancing customer satisfaction. Skilled in record-keeping and proficient in various software, demonstrating a strong commitment to teamwork and collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intern

Thrive - Oak Lawn
03.2025 - 04.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Client Service Representative

Petsuits Naperville
02.2025 - 03.2025
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.
  • Maintained accurate record-keeping with proactive attention to client information updates.

Kennel Attendant

Naperville Animal Hospital
06.2021 - 10.2021
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.

Education

Certificate of Completion - Veterinary Assistant

Joliet Junior College
Joliet, IL
05-2025

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Flexible schedule

Certification

  • Fear Free Certified

Timeline

Intern

Thrive - Oak Lawn
03.2025 - 04.2025

Client Service Representative

Petsuits Naperville
02.2025 - 03.2025

Kennel Attendant

Naperville Animal Hospital
06.2021 - 10.2021

Certificate of Completion - Veterinary Assistant

Joliet Junior College

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