Sarah Hawkins
McPherson
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.
Overview
3
3
years of professional experience
2006
2006
years of post-secondary education
Work History
Shift Manager
Slim chickens
McPherson
11.2022 - 09.2025
- Ensured compliance with food safety regulations and quality
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Responsible for my staff on my shifts, putting them in the best position for their skills to achieve success
- Resolved conflicts between staff members in a professional manner.
- Trained new employees on company policies, procedures, and job responsibilities.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Responded quickly and effectively to emergency situations as they arose.
- Maintained cleanliness and organization of work area.
- Ensured compliance with health and safety regulations.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Enforced safety standards throughout the store including proper use of equipment.
- Provided coaching and guidance to team members when necessary to improve performance.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Inspected work areas regularly for cleanliness and organization standards.
- Upheld company standards and compliance requirements for operations.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Taught staff upselling techniques to meet revenue targets.
- Directed and led employees and team members on effective operations, methods and procedures.
- Reinforced rules to promote superior employee performance.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Managed daily cash intake by counting out registers and tabulating profits.
- Communicated with other shift managers to facilitate continuum of customer service.
- Coached employees on interactions with customers to drive exceptional service.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Identified needs of customers promptly and efficiently.
Education
Salina Highschool Central
Salina , KsSkills
- Staff training
- Food safety compliance
- Cash handling
- Sales analysis
- Customer service
- Conflict resolution
- Performance coaching
- Team building
- Task delegation
- Effective communication
- Problem solving
- Workplace organization
- Reporting and documenting
- Staff training and onboarding
- Policy administration
- Delegating work
- Decision-making
- Punctual and reliable
- Handling customer complaints
- Shift checklists
- Staff development
- Employee training
- Sales strategies
- Shift leadership
- Workplace safety
- Accurate money handling
- Compliance
References
References available upon request.
Timeline
Shift Manager
Slim chickens
11.2022 - 09.2025
Salina Highschool Central