Sarah Hensley
Bozeman,MT
Summary
Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Assistant Controller
Cadius Partners
Bozeman, MT
06.2023 - Current
- Assisted in preparation of accurate financial statements.
- Managed accounts payable and receivable functions with focus on timely payment processing while minimizing bad debt exposure.
- Ensured integrity of general ledger accounts through regular reconciliations, adjustments, and detailed documentation.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
Assistant Operations Manager
First Security Bank Of Bozeman
Big Sky, MT
11.2017 - 01.2022
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations
- Conducted special service and account transactions for customers, including ordering checks and placing stop payments and providing notary service
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills
- Acquired and maintained knowledge of emerging technologies, including customer virtual interactions
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Explained bank services, financial products and applicable fees to customers
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Server
Olive Garden
Bozeman, MT
11.2016 - 11.2017
- Maintained knowledge of current menu items, ingredients, and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Maintained a professional tone of voice and words at all times, including during peak rush hours.
- Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Education
BBA - Accounting
Colorado State University
Online05.2022
Associate of Arts - Art History
Red Rocks Community College
Lakewood, CO2015
Skills
- Exceptional customer service
- Accredited training in Leadership
- Flexible
- Organized
- Strong work ethic
- Highly responsible and reliable
- Works well under pressure
- Team player
- Account Reconciliation
- Customer Accounts Management
- Consumer banking specialist
Timeline
Assistant Controller
Cadius Partners
06.2023 - Current
Assistant Operations Manager
First Security Bank Of Bozeman
11.2017 - 01.2022
Server
Olive Garden
11.2016 - 11.2017
BBA - Accounting
Colorado State University
Associate of Arts - Art History
Red Rocks Community College
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