Sarah Hernandez
James Avery Artisan Jewelry
Katy,TX
4
years of professional experience
Confident and dependable professional with a proven track record in delivering engaging educational content and exceptional customer service. Demonstrates strong leadership abilities, effective communication skills, and the capacity to perform well under pressure. Adept at problem-solving and maintaining a high level of professionalism in various roles.
Work History
Sales Associate
1 Year 9 Months- Provided exceptional customer service, creating personalized shopping experiences for clients.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Consistently met performance targets under pressure while maintaining a strong focus on quality assurance.
Cashier/ Customer Service Attendant
9 Months- Respond to inquiries from clients and share details about policies or procedures.
- Deliver exceptional customer service, handle cash transactions, and maintain a clean, welcoming environment. Resolve customer inquiries promptly and efficiently.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
Educator
5 Months- Deliver a daily curriculum that engages children in both academic and social learning.
- Organized lesson materials effectively for instructional support. Tracked attendance and documented incidents accurately.
- Facilitated communication with senior staff regarding student welfare. Maintained a secure and attentive learning environment during lessons and recreational activities, focusing on student wellbeing and enriching learning experiences.
- Liaise with supervisors on student welfare, contributing to a cohesive approach in addressing individual needs and concerns.
Receptionist
1 Year- Managed charge postings to room accounts and reviewed billing details with guests to enhance transparency at checkout.
- Provided amiable service to visiting guests and customers to enhance overall experience and satisfaction.
- Carried out efficient filing systems that improved efficiency and organization to maintain files and documents.
- Oversaw the scheduling of appointments and coordinated with massage therapists to optimize treatment time slots. Directed calendar management for appointments while coordinating with massage therapists for timely treatments. Managed the scheduling process for appointments, ensuring effective coordination with massage therapists for appropriate treatment sessions.
Education
Bachelor of Science - Sociology
Associate of Applied Science - Sociology
- cum laude graduate
High School Diploma
Skills
Professionalism
Self-reliant
Friendly
Teamwork and collaboration
Customer service
Problem-solving skills
Languages
Spanish
English
Timeline
Sales Associate
James Avery Artisan Jewelry
11.2024 - CurrentRead More
Cashier/ Customer Service Attendant
Sparkling image
02.2024 - 11.2024Read More
Educator
Right At School LLC
08.2023 - 01.2024Read More
Receptionist
Footworks Boutique Spa
09.2022 - 09.2023Read More
University of Houston-Downtown
Bachelor of Science from Sociology
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Lone Star Community College
Associate of Applied Science from Sociology
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Katy High School
High School Diploma
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