Sarah Herschlag

Mortgage Sales Manager

First Northern Credit Union

Rockford, Illinois

11.1999 - Current

Managed mortgage sales team to ensure compliance with industry regulations.
Collaborated with marketing to create promotional materials for mortgage offerings.
Analyzed market trends to identify opportunities for mortgage product enhancements.
Facilitated communication between departments to streamline loan processing efforts.
Organized regular meetings to discuss sales strategies
Mentored new hires on best practices in mortgage sales techniques and customer service.
Monitored competitor activities and identified opportunities for improving services offered by the company.
Built strong partnerships with external vendors for providing additional services related to mortgages.
Organized events such as seminars and webinars to educate potential customers about different loan options available.
Coordinated with marketing team to develop campaigns that increased brand awareness in target markets.
Collaborated with operations teams to ensure timely processing of loans and compliance with regulations.
Established relationships with real estate agents, lenders, and other professionals in the industry.
Assisted upper management in developing long-term goals and objectives for the Mortgage Sales Department.
Maintained up-to-date knowledge of federal, state, and local laws governing mortgage origination.
Maintained close business relationships with solicitors, housing developers and financial institutions to optimize workflow.
Oversaw regional and local loan officers
Managed building operations and maintenance schedules for mortgage location
Coordinated vendor services for repairs, cleaning, and inspections.
Ensured compliance with safety regulations and building codes.
Facilitated communication between tenants and management regarding issues.
Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
Inspected and monitored the building's physical condition to ensure compliance with established standards.