Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hoag

Wilmington, Nc,NC

Summary

Experienced in inventory management, financial operations, and customer service. Detail-oriented and customer-focused approach. Expertise in maintaining organized stock levels and tracking financial records for efficient business operations. Dedicated team player with a strong work ethic prioritizing excellent communication skills to create a positive customer experience.

Overview

12
12
years of professional experience

Work History

Lead Barista

Trolly Stop Wrightsville Beach
01.2024 - Current
  • Maintain accurate inventory levels, track stock, and restock as needed
  • Organize product displays for efficiency and customer appeal
  • Provide excellent customer service, ensuring a fast, friendly, and positive experience
  • Train and oversee employees to maintain quality and consistency

Lead Finance & Operations Manager

Nex Gen Kennels LLC
07.2017 - 09.2024
  • Managed all financial operations, including accounts payable/receivable, loan payments, and tax documentation
  • Maintained organized record-keeping for business and personal accounts, ensuring compliance with financial regulations
  • Handled money transfers, payroll processing, and reconciliation of accounts
  • Acted as a liaison to coordinate travel arrangements and additional employees
  • Balanced business scheduling and operational logistics to maintain seamless daily operations
  • Oversaw inventory tracking and supply management to ensure proper stock levels

Director of Operations

Northwestern Mutual Financial
02.2016 - 07.2017
  • Provided financial service support and managed customer accounts
  • Assisted in securing sales with new and existing clients
  • Developed strategies to expand services and drive revenue growth
  • Maintained financial records and organized client documentation

Office Manager / Bookkeeper & Property Management

Danny Dahl Financial Services & DM Locations LLC
08.2013 - 02.2016
  • Managed client accounts and financial reporting
  • Coordinated property showings and maintained full tenant occupancy
  • Organized marketing events, presentations, and promotional mailings
  • Maintained organized records for financial and business operations

Education

Bachelor of Science - Business Administration – Finance

University of North Carolina Wilmington

Skills

  • Inventory control & stock management
  • Financial reporting & record-keeping
  • Merchandising & plan-o-gram execution
  • Ordering, receiving & maintaining stock levels
  • Scheduling & employee coordination
  • Customer service & relationship management
  • Cash handling & POS system operations
  • Problem-solving & adaptability

Timeline

Lead Barista

Trolly Stop Wrightsville Beach
01.2024 - Current

Lead Finance & Operations Manager

Nex Gen Kennels LLC
07.2017 - 09.2024

Director of Operations

Northwestern Mutual Financial
02.2016 - 07.2017

Office Manager / Bookkeeper & Property Management

Danny Dahl Financial Services & DM Locations LLC
08.2013 - 02.2016

Bachelor of Science - Business Administration – Finance

University of North Carolina Wilmington
Sarah Hoag