Sarah Hoag
Wilmington, Nc,NC
Summary
Experienced in inventory management, financial operations, and customer service. Detail-oriented and customer-focused approach. Expertise in maintaining organized stock levels and tracking financial records for efficient business operations. Dedicated team player with a strong work ethic prioritizing excellent communication skills to create a positive customer experience.
Overview
12
12
years of professional experience
Work History
Lead Barista
Trolly Stop Wrightsville Beach
01.2024 - Current
- Maintain accurate inventory levels, track stock, and restock as needed
- Organize product displays for efficiency and customer appeal
- Provide excellent customer service, ensuring a fast, friendly, and positive experience
- Train and oversee employees to maintain quality and consistency
Lead Finance & Operations Manager
Nex Gen Kennels LLC
07.2017 - 09.2024
- Managed all financial operations, including accounts payable/receivable, loan payments, and tax documentation
- Maintained organized record-keeping for business and personal accounts, ensuring compliance with financial regulations
- Handled money transfers, payroll processing, and reconciliation of accounts
- Acted as a liaison to coordinate travel arrangements and additional employees
- Balanced business scheduling and operational logistics to maintain seamless daily operations
- Oversaw inventory tracking and supply management to ensure proper stock levels
Director of Operations
Northwestern Mutual Financial
02.2016 - 07.2017
- Provided financial service support and managed customer accounts
- Assisted in securing sales with new and existing clients
- Developed strategies to expand services and drive revenue growth
- Maintained financial records and organized client documentation
Office Manager / Bookkeeper & Property Management
Danny Dahl Financial Services & DM Locations LLC
08.2013 - 02.2016
- Managed client accounts and financial reporting
- Coordinated property showings and maintained full tenant occupancy
- Organized marketing events, presentations, and promotional mailings
- Maintained organized records for financial and business operations
Education
Bachelor of Science - Business Administration – Finance
University of North Carolina Wilmington
Skills
- Inventory control & stock management
- Financial reporting & record-keeping
- Merchandising & plan-o-gram execution
- Ordering, receiving & maintaining stock levels
- Scheduling & employee coordination
- Customer service & relationship management
- Cash handling & POS system operations
- Problem-solving & adaptability
Timeline
Lead Barista
Trolly Stop Wrightsville Beach
01.2024 - Current
Lead Finance & Operations Manager
Nex Gen Kennels LLC
07.2017 - 09.2024
Director of Operations
Northwestern Mutual Financial
02.2016 - 07.2017
Office Manager / Bookkeeper & Property Management
Danny Dahl Financial Services & DM Locations LLC
08.2013 - 02.2016
Bachelor of Science - Business Administration – Finance
University of North Carolina Wilmington
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