Sarah Hoefke
Bowling Green,KY
Summary
By working in customer service for many years, I have gained many crucial skills that have allowed me to use throughout my life. I have been flexible in many ways and used problem solving skills many times during my employment. Using these skills in a professional nursing environment will help improve patient satisfaction. I have been diligent throughout my studies as a nurse and its allowed me to be a competent, safe nurse.
Overview
6
6
years of professional experience
Work History
Server
Girodanos
02.2017 - 01.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Bachelor of Science - Nursing
Western Kentucky University
Bowling Green, KY05.2023
High School Diploma -
James B Conant High School
Hoffman Estates, IL05.2019
Skills
- Organized
- Efficient
- Friendly
- Encouraging
- Calm Under Stress
- HIPAA
- Patient Relationship-Building
- Patient-Focused Care
- Patient Care and Safety
- Drug Administration
- Isolation Precautions
- Recording Vital Signs
- Seizure Precautions
- Patient Assessments
- Infection Control Procedures
- Medical Terminology Knowledge
- Feeding Tube Management
- IV Initiation & Discontinuation
- Oxygen Initiation
- Empathy and Compassionate Care
- Intercultural Competence
- Cerebrovascular Accidents
- Acute Illness
- Blood Sugar Monitoring
- Medical Histories and Vital Statistics
- Quality Patient Care
- Critical Care Nursing
Timeline
Server
Girodanos
02.2017 - 01.2023
Bachelor of Science - Nursing
Western Kentucky University
High School Diploma -
James B Conant High School
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