Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hoffer

YOAKUM,TX

Summary

I’m a down-to-earth, hard worker who shows up on time and doesn’t leave until the task is complete. I adapt easily to all working conditions and put in the effort to create a peaceful, inclusive work environment where every team member feels valued. I’m gifted in client communication and thrive on the opportunity to turn around difficult customer interactions. Accustomed to working with individuals ranging from local farmers to high-net-worth clients, I adapt quickly and confidently to any situation.

Overview

4
4
years of professional experience

Work History

Special Account Client Services

Texas Precious Metals Depository
03.2024 - Current
  • Support a large business partner and manage relationships with our mutual clients.
  • Manage the flow of new depository accounts.
  • Utilize Outlook, Teams, and other Microsoft platforms to communicate with other departments.
  • Work with grieving clients to process beneficiary distributions, and coordinate with our legal team to complete the required documentation.
  • Answer emails and phone calls, keeping a professional and lighthearted attitude.
  • Meet with clients in person to educate them about the depository.


Logistics Coordinator

Texas Precious Metals Depository
10.2021 - 03.2024
  • During a merger with another company, our logistics manager quit, leaving me to effectively manage all logistics operations.
  • Audited and reconciled all gold and silver inventory weekly, recording and resolving any discrepancies.
  • Trained and assisted new employees.
  • Scheduled contract employees to package precious metals.
  • Answered phones and emails, addressing client concerns promptly.
  • Organized outbound package flow to stay within a one-million-dollar insurance limit.


Kennel Technician

Lone Star Vet Clinic
08.2021 - 10.2021


  • Monitored sick animals, administered medication, and groomed dogs according to the vets instruction.
  • Compassionately addressed any concerns pet owners had and helped educate owners on proper animal care.

Vault Support

Texas Precious Metals Depository
02.2021 - 08.2021
  • Assisted with day-to-day operations - filling orders, counting inventory, and keeping the facility clean and tidy.
  • Supported the packing team with a neatly and stocked workspace.

Education

High School Diploma -

Leaning Oaks Academy
Victoria, TX
01-2021

Skills

  • Mediation skills
  • Skilled in resolving conflicts
  • Team leader
  • Effective client communication

Timeline

Special Account Client Services

Texas Precious Metals Depository
03.2024 - Current

Logistics Coordinator

Texas Precious Metals Depository
10.2021 - 03.2024

Kennel Technician

Lone Star Vet Clinic
08.2021 - 10.2021

Vault Support

Texas Precious Metals Depository
02.2021 - 08.2021

High School Diploma -

Leaning Oaks Academy

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Sarah Hoffer