Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Holden

Oregon City,OR

Summary

Dynamic professional with a proven track record in strategic planning and relationship building, honed through roles at LoveOne and The Fathers Heart Street Ministry. Excelled in conflict resolution and project management, significantly enhancing community engagement and support strategies. Skilled in mentoring teams to achieve excellence in service and client advocacy.

Overview

13
13
years of professional experience

Work History

Housing Retention

LoveOne
08.2023 - Current
  • Offer Supportive Housing Case Management.
  • Engaging with housed individuals and guiding them through the process of being newly housed.
  • Attending appointments, such as PCP, Mental Health and Legal proceedings to further support and advocate for individuals.
  • Assist with communication and offer relevant resources.
  • Teaching folks how to be good neighbors and tenants.

Case Manager-Hotel Shelter Program

The Fathers Heart Street Ministry
11.2022 - 08.2023
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Monitored clients' progress and tracked client services to provide Housing Navigation

Outreach Specialist

Providence Willamette Falls Medical Center
09.2021 - 11.2022
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
  • Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
  • Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
  • Built relationships with clients and provided basic needs, resources, and ongoing support.

Owner/ Operations Manager

Self Employed
06.2011 - 09.2021


  • Managed daily business operations, including 12 employees.
  • Consulted with Case Managers and Clientele to assess needs, goals, and job scope.
  • Built on-going relationships with Community Partners.

Education

Certificate - Intentional Peer Support

Folktime
05-2023

Certification - Peer Wellness

MHAAO
Portland, OR
07-2020

Certificate - Legal Office Administration

Pioneer Pacific College
Wilsonville, OR
06-1995

High School Diploma -

Aloha High School
Aloha, OR
06-1988

Skills

  • Conflict Resolutions
  • Networking Events
  • Strategic Planning
  • Project Management
  • Training and mentoring
  • Personnel Management
  • Relationship Building

Timeline

Housing Retention

LoveOne
08.2023 - Current

Case Manager-Hotel Shelter Program

The Fathers Heart Street Ministry
11.2022 - 08.2023

Outreach Specialist

Providence Willamette Falls Medical Center
09.2021 - 11.2022

Owner/ Operations Manager

Self Employed
06.2011 - 09.2021

Certificate - Intentional Peer Support

Folktime

Certification - Peer Wellness

MHAAO

Certificate - Legal Office Administration

Pioneer Pacific College

High School Diploma -

Aloha High School
Sarah Holden