Sarah Holloran
Erlanger,KY
Summary
History of being an effective team player. Will go the extra mile to make sure daily tasks are taken care of. Dedicated and a hard worker in any job that I have had.
Always friendly and a people person. People rarely dislike me as I have that go with the flow attitude. Enjoy life and learning new things. Positivity is the answer for everything.
Overview
23
23
years of professional experience
Work History
Senior Chrome Sales Specialit
Promevo
03.2025 - Current
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Routinely answered customer questions regarding merchandise and pricing.
- Helped drive sales goals and achieve monthly quotas.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Helped Train new employees
- Assisted Manager with his pipeline
- Helped with net new workspace for Education clients
- Managed and resolved client concerns stemming from service delays
Customer Service Representative
Promevo
10.2017 - Current
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Lead Generation for Sales Reps
- Cold Calling and current clients
Chrome Sales Specialist
Promevo
04.2017 - Current
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Developed custom proposals for high-value prospects, successfully closing major deals.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
Picker
SKF
09.2002 - 10.2017
- Pulled orders in an efficient manner to maintain demanding productivity goals.
- Removed items from shelves or storage bins and scanned tags.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Billed the orders before they went on the truck.
Education
Some College - Business
Beckfield College
Florence, KY2008
High School Diploma -
Pendleton County High School
Falmouth, KY2001
Skills
- Interpersonal and written communication
- Extremely organized
- Detail oriented
- Empathetic to others
- Goal-oriented
- Computer literate
- Strong verbal communication
- Self-motivated
- Willingness to learn new things
- Personable
- Excellent work ethic
- Lead prospecting
- Account servicing
- Customer service
Accomplishments
Worked my way to sales from hard work and dedication.
Timeline
Senior Chrome Sales Specialit
Promevo
03.2025 - Current
Customer Service Representative
Promevo
10.2017 - Current
Chrome Sales Specialist
Promevo
04.2017 - Current
Picker
SKF
09.2002 - 10.2017
Some College - Business
Beckfield College
High School Diploma -
Pendleton County High School