Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SARAH HOWELL

National Park,NJ

Summary

Dynamic Senior Total Access Account Manager at Airgas with a proven track record in exceeding sales targets and enhancing client retention. Expert in Salesforce management and B2B sales, leveraging strong account management skills to foster customer satisfaction and drive revenue growth. Recognized for surpassing 110% of the annual budget in 2024.

Overview

11
11
years of professional experience

Work History

SENIOR TOTAL ACCESS ACCOUNT MANAGER

AIRGAS
Levittown, PA
03.2023 - Current
  • Conduct daily outbound prospecting and lead qualification to build a healthy sales pipeline.
  • Exceed monthly sales targets through cold calling and maintaining large territory in SNE
  • Managed a large portfolio of B2B accounts, enhancing client retention through strategic engagement
  • Leverage Salesforce and SAP to streamline order processing, forecast sales and monitor KPIs
  • Awarded for surpassing 110% of the annual budget for 2024.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.

Bartender Shift Manager

O'Charley's Restaurant & Bar
Snellville, GA
02.2015 - 01.2023
  • Supervised front-of-house operations, driving guest satisfaction and team performance.
  • Used upselling techniques to increase revenue and repeat patronage.
  • trained and mentored new staff, cultivating a high performance service team

Coordinator, Trainer

UPS
Athens, GA
06.2014 - 02.2015
  • Delivered onboarding programs for new hires.
  • Created and executed training materials based on employee performance metrics.
  • Fostered team learning culture, improving employee engagement and retention.
  • Monitored inventory levels and ordered additional supplies as needed.

Education

High School Diploma -

Collingswood High School
Collingswood, NJ
06-2013

Skills

  • Sales forecasting
  • Lead qualification
  • Account management
  • Customer satisfaction
  • Salesforce management
  • B2B sales
  • Google Workspace
  • Performance metrics
  • Goals and performance

Accomplishments

  • Sales Excellence Award
  • Over 20,000$ in GM award
  • Senior Total Access Account manager

Timeline

SENIOR TOTAL ACCESS ACCOUNT MANAGER

AIRGAS
03.2023 - Current

Bartender Shift Manager

O'Charley's Restaurant & Bar
02.2015 - 01.2023

Coordinator, Trainer

UPS
06.2014 - 02.2015

High School Diploma -

Collingswood High School