Sarah Hoyle
Fort Scott,KS
Summary
Dynamic and professional individual with a proven track record of consistently exceeding expectations and achieving organizational missions and goals. Recognized by peers and customers for delivering selfless service and support. Extensive experience in processing claims, managing employee benefits activity, handling disability payments, and effectively responding to employee inquiries. Exceptional communication skills and strong interpersonal abilities contribute to creating a cohesive and high morale environment. Transcription professional with commitment to excellence and efficiency. Extensive experience in managing transcription workflows and enhancing team performance. Known for fostering team collaboration and flexibility in meeting changing needs. Skilled in quality assurance and process improvement.
Overview
24
24
years of professional experience
Work History
Data Analyst/Data Entry
Cobalt/Medplans
Fort Scott, KS
10.2020 - Current
- Streamlined data entry processes for increased efficiency and accuracy in customer records.
- Streamlined intake processes for increased efficiency and improved data entry accuracy.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Developed strong attention to detail for error-free data entry and analysis.
Benefits Administrator
NPC International, Inc.
Pittsburg, KS 66762
12.2017 - 10.2020
- Leverages knowledge in FMLA related issues while operating as the Leave Coordinator and main contact
- Manages all correspondences, and projects as assigned by the Senior HCM Manager
- Delivers comprehensive support to achieve daily objectives by responding promptly to questions regarding the leave process and FMLA guidelines
- Swiftly distributes timely and accurate short-term disability payments
- Exceeds expectations of the role by aiding employees with processing and making contacts for death claims to alleviate personal burdens.
Medical Transcriptionist
Mercy Health Systems of Kansas
06.2000 - 12.2018
- Flawlessly transcribed medical reports, physical exams, operations, discharge summaries and consultations
- Consistently reviewed all documentation accurately to ensure accuracy of spelling, grammar, clarity and proper terminology
- Contributed to maintaining concise medical records for the facility by checking for inconsistencies and errors; confirmed corrections with physicians as needed
- Demonstrated skill interpreting medical documents by assisting others with questions and issues with transcribing medical dictations.
Data Analyst
Cobalt/MedPlans
01.2015 - 12.2017
- Performed data entry for various Blue Cross/Blue Shield groups
- One of the first four people from the company to go home and test out the at-home working system.
Medical Transcriptionist
Via Christi Hospital
12.2010 - 11.2013
- Performed tasks of interpreting and transcribing dictation by physicians and other healthcare professionals on therapeutic, clinical course, and diagnosis
- Identified, interpreted, and evaluated discrepancies and inconsistencies in medical dictation
- Skillfully edited, revised, and clarified inaccuracies without altering the actual meaning of the medical dictation.
Education
Associates of Science Degree -
Fort Scott Community College
Skills
- Employee Relations
- Benefits Administration
- Relationship Management
- Conflict Resolution
- Regulatory Compliance
- Quality Assurance
- Data accuracy
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Independent worker
- Maintains confidentiality
- Accuracy and Precision
Timeline
Data Analyst/Data Entry
Cobalt/Medplans
10.2020 - Current
Benefits Administrator
NPC International, Inc.
12.2017 - 10.2020
Data Analyst
Cobalt/MedPlans
01.2015 - 12.2017
Medical Transcriptionist
Via Christi Hospital
12.2010 - 11.2013
Medical Transcriptionist
Mercy Health Systems of Kansas
06.2000 - 12.2018
Associates of Science Degree -
Fort Scott Community College