Sarah Hughes
Worcester,Massachusetts
Summary
Motivated Service Worker with a solid background in food service, exceptional social skills, communication abilities and customer service background. Works effectively within teams, dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Amatoes
10.2022 - 06.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Line Cook
Hooters
04.2019 - 10.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked meals according to recipes and customer specifications.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Interacted with guests to obtain feedback on product quality and service levels.
Deli Clerk
Price Chopper
03.2018 - 09.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Copy Center Associate
Staples
01.2014 - 12.2015
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Completed complex customer orders accurately and within quoted time limit.
- Provided mounting and laminating support to preserve and protect documents and photos.
Deli Clerk
Walmart
03.2012 - 09.2014
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
Education
Certificate Program - Culinary Arts
Grafton Job Corps
Grafton, MA02.2012
High School Diploma -
Worcester Technical High School
Worcester, MA05.2010
Skills
- Surface Work
- Organize Supplies
- Sauce and Dressing Creation
- Shipment Receipt
- Maintain Food Safety
- Beverage Service
- Food Handlers Permit
- Covid-19 Safety Protocols
- Ingredient Preparation
- Accurate Cash Handling
- Kitchen Staff Support
- Rotation Procedures
- Cooking Procedures
- Multitasking
- Working with Diverse People
- Servsafe Certification
- Fast-Paced Environment
- Productivity and Efficiency
- Attention to Detail
- Hospitality and Accommodation
- Guest Services
- Selling Skills
- Billing Adjustments and Refunds
Timeline
Food Service Worker
Amatoes
10.2022 - 06.2023
Line Cook
Hooters
04.2019 - 10.2022
Deli Clerk
Price Chopper
03.2018 - 09.2020
Copy Center Associate
Staples
01.2014 - 12.2015
Deli Clerk
Walmart
03.2012 - 09.2014
Certificate Program - Culinary Arts
Grafton Job Corps
High School Diploma -
Worcester Technical High School
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