Sarah Finseth
Vadnais Heights,MN
Summary
Forward-thinking Credit Analyst, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Offering more the 20 years of resolving credit disputes with proven track record of enhancing portfolio quality and client satisfaction. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Credit Analyst III
The Toro Company
01.2022 - Current
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Reduced processing time, implementing automated solutions for manual tasks.
- Coordinated successful migrations to new platforms or software versions, minimizing potential disruptions to business operations.
Credit Analyst I/II
THE TORO COMPANY
10.2014 - 01.2022
- Joint primary responsibility for the programming and integrity of Toro payment terms matrix which covers $2 billion of invoices annually.
- Lead and work with appropriate groups to find long term solutions to ongoing issues.
- Portfolio management, credit monitoring and collections of Agriculture, International Export, and Irrigation portfolios.
- Develop and maintain positive relationships with assigned customers to resolve disputes and any additional concerns promptly.
- Support departments development of new technology tools such as SharePoint, Qlikview, MSBI, and Power BI, with demonstrated ability to learn a variety of computer programs.
- Utilize strong technical background and partnership experience to function as a liaison between Financing Provider, Toro Divisions, and over 3,500 Toro customers regarding payment terms, mass data reconciliation projects, EDI invoice transmission errors, and invoice purchasing.
Red Iron Acceptance Account Manager II
The Toro Company
09.2009 - 10.2014
- Experience in the start-up of joint venture, successfully converted 3,500 Toro customers to TCF Inventory Finance's new software platform, including continued support and hands-on training.
- Successfully managed $20mm portfolio of approximately 300 east coast floor planned and open account financed dealer accounts.
- Responsible for scheduling dealer audit cycles by evaluating performance, product blends, weather trends, and location.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Provided reconciliation and resolution of audit discrepancies working directly with customers.
- Cross-functional collaboration with Inside Sales, Order Services, Financial Controllers, Sales and Marketing to meet growth objectives on specific accounts.
Senior Credit Administrator
THE TORO COMPANY
09.2001 - 09.2009
- Supported customers with invoices, statements, reconciliations and other basic questions.
- Responsible for new account setups and continued maintenance of accounts within SAP
- Managed the filing and maintenance of all Uniform Commerical Code filings on Toro Credit financed accounts to ensure security measures were kept in place to help mitigate risk.
- Received inbound customer calls related to credit and accounts receivable.
- Provided support to the director of credit and three account managers
Education
High School Diploma -
White Bear Lake Area High School
White Bear Lake06-1996
Skills
- Credit risk analysis
- Financial statement analysis
- Portfolio management
- Dispute analysis and resolution
- Communication skills
- Customer relationship management
- Problem solving
- Proficient in SAP
- Analytical thinking
- Teamwork and collaboration
- Continuous improvement
Timeline
Credit Analyst III
The Toro Company
01.2022 - Current
Credit Analyst I/II
THE TORO COMPANY
10.2014 - 01.2022
Red Iron Acceptance Account Manager II
The Toro Company
09.2009 - 10.2014
Senior Credit Administrator
THE TORO COMPANY
09.2001 - 09.2009
High School Diploma -
White Bear Lake Area High School
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