Sarah Hunter
Cincinnati Recreation Commission
Cincinnati
2
years of professional experience
Proficient Swim Instructor and Lifeguard known for patience and empathy in delivering quality lessons. Skilled in implementing safety protocols and class organization, contributing to a positive environment for both students and parents.
Work History
Swim Instructor + Lifeguard
2 Years 2 Months- Developed lesson plans tailored to varying skill levels, enhancing participant progress.
- Implemented safety protocols, maintaining a secure environment for all participants.
- Collaborated with fellow instructors to enhance training methods and share best practices.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
- Implemented proper safety protocols and emergency response plans.
- Trained new staff on operational procedures and customer service best practices to promote consistency.
- Implemented feedback mechanisms to gather guest opinions, contributing to improved service quality.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Education
High School Diploma
Skills
Customer service
Patience and empathy
Creative thinking
Professionalism and punctuality
Adaptability and dependability
Continuous learning attitude
Issue resolution
Public speaking confidence
Timeline
Swim Instructor + Lifeguard
Cincinnati Recreation Commission
06.2024 - 08.2026Read More
Colerain High School
High School Diploma
Read More