Sarah Imhoff

Ames,IA

Summary

Capable Pharmacy Technician is proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented, well-organized, and solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Good relationship-building and multitasking skills.

Overview

years of professional experience

Certification

Work History

Certified Pharmacy Technician

Walgreens

06.2022 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
Maintained drug inventory levels by ordering necessary medications and supplies.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Shift Leader

Dairy Queen

06.2019 - 06.2022

Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Ames High School

Ames, IA

05.2022