Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Awards
Special training and programs
Certification
Interests
Timeline
BusinessAnalyst

DeAsia Wilson

Baltimore City,MD

Summary

Developed strong skills in pharmacology and medication safety protocols within pharmacy environment, seeking to transition into new field. Demonstrated ability to manage high-volume workflows and ensure accuracy in all tasks. Ready to apply these transferable skills to improve operational efficiency and enhance client satisfaction in anew role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
01.2024 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Set up and modified patient profiles to include current medications and insurance details.

Intern

University Maryland Medical System
07.2021 - 08.2022
  • I worked with the head of Administration Pharmaceuticals (Kimberly Barnette) at UMMS as her summer intern. I would help her prepare training and development programs for new employees and do clerical work around the hospital.

Temp at the front desk

Baltimore City Development Corp.
07.2019 - 08.2019
  • In BDC I’ve worked with numerous employees, my duties were to be a temp at the front desk. I had to answer phone calls, take requests, file papers, organize rooms and distribute mail to the owner.

Youth organizer

Youthworks
07.2018 - 08.2018
  • Inside communities united we worked with other organizations such as Peace4kids to show how they could serve the community. We served lunches and organized focus group techniques. We used phone banking and door to door handing out flyers as a way to communicate and be with the community Communities United, 2221 Maryland Ave.

Education

Western High School

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Towson University

No Degree - Emergency Medicine

Baltimore City Community College
Baltimore, MD
12-2024

Skills

  • Community Outreach
  • Cashiering
  • Customer service
  • Phone banking
  • Hosting
  • Problem-solving skills
  • Data entry
  • HIPAA regulations
  • Workflow optimization
  • Drug storage procedures
  • Patient confidentiality
  • Drug inventory control

Accomplishments

  • Achieved reduced inventory errors through effectively helping with Reverse Insurance claims (RTS).
  • Increased customer retention 5% by delivering top-notch customer service from prescription drop-off to pick-up.

LANGUAGES

English

Awards

Completion of the financial education program, Best personality and attendance award

Special training and programs

  • Marilyn Mosby junior states attorney program
  • Gang resistance training & learning
  • Community Health Worker

Certification

  • CPhT - Certified Pharmacy Technician

Interests

  • Personal Development and Self-Improvement
  • Mindfulness Practices
  • Reading

Timeline

Certified Pharmacy Technician

CVS Pharmacy
01.2024 - Current

Intern

University Maryland Medical System
07.2021 - 08.2022

Temp at the front desk

Baltimore City Development Corp.
07.2019 - 08.2019

Youth organizer

Youthworks
07.2018 - 08.2018

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Towson University

Western High School

No Degree - Emergency Medicine

Baltimore City Community College

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