- Supporting STEM education initiatives and mentorship programs
- Volunteering for community initiatives to give back to local communities and make a positive impact
Kezia Wyatt
Corryton,TN
Summary
Healthcare and Community Outreach professional with strong focus on building and maintaining meaningful relationships. Proven track record in organizing events, coordinating volunteer activities, and fostering community partnerships. Highly adaptable team player committed to achieving impactful results through collaboration and effective communication. Skilled in public speaking, project management, and conflict resolution, with passion for making positive difference.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Certified Pharmacy Technician
Munsey Pharmacy
Oak Ridge, TN
01.2026 - 04.2026
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by monitoring stock and placing orders as needed.
- Utilized pharmacy management software to process prescriptions efficiently.
- Educated patients on medication usage, side effects, and storage requirements.
Certified Pharmacy Technician
Genoa Healthcare
Oak Ridge, TN
09.2024 - 05.2025
- Ensured compliance with safety protocols and regulatory standards in pharmacy operations.
- Collaborated with healthcare professionals to resolve medication-related inquiries promptly.
- Performed routine maintenance on pharmaceutical equipment to ensure optimal performance.
- Supported training of new staff in pharmacy procedures and best practices.
Certified Pharmacy Technician
PharMerica
Knoxville, TN
07.2022 - 06.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Pharmacy Technician
University of Tennessee Medical Center
Knoxville, TN
06.2021 - 05.2022
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Pharmacy Technician
Covenant Health Systems
Knoxville, TN
02.2020 - 06.2021
- Conducted comprehensive medication reviews to ensure accuracy and appropriateness of patient regimens.
- Collaborated with healthcare teams to resolve discrepancies in medication orders and patient records.
- Trained new staff on medication reconciliation processes and best practices for documentation.
- Analyzed patient data to identify potential drug interactions and recommend therapeutic alternatives.
- Led initiatives to standardize documentation procedures across departments, improving compliance rates.
Intake Case Manager
Helen Ross Mcnabb Center
Knoxville, TN
06.2019 - 02.2020
- Conducted comprehensive assessments to determine client needs and eligibility for services.
- Developed personalized service plans addressing individual goals and challenges.
- Coordinated with multidisciplinary teams to ensure holistic care and support for clients.
- Monitored client progress, adjusting plans as necessary to enhance outcomes.
- Advocated for clients' needs within community resources and service networks.
- Promoted a positive work environment through effective conflict resolution strategies and open communication among team members.
Education
High School Diploma -
Carter High School
Strawberry Plains, TNDiploma -
Tennessee College of Applied Technology
Knoxville, TNSkills
- Organization and multitasking
- Relationship building
- Conflict resolution
- Time management
- Problem-solving
- Community outreach
- Data entry and analysis
- Treatment Planning
- MS office
- Patient needs assessment
Interests
Timeline
Certified Pharmacy Technician
Munsey Pharmacy
01.2026 - 04.2026
Certified Pharmacy Technician
Genoa Healthcare
09.2024 - 05.2025
Certified Pharmacy Technician
PharMerica
07.2022 - 06.2024
Certified Pharmacy Technician
University of Tennessee Medical Center
06.2021 - 05.2022
Certified Pharmacy Technician
Covenant Health Systems
02.2020 - 06.2021
Intake Case Manager
Helen Ross Mcnabb Center
06.2019 - 02.2020
High School Diploma -
Carter High School
Diploma -
Tennessee College of Applied Technology