Lylah Townsend
Tecumseh,MI
Summary
Capable certified pharmacy technician, proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues.
Overview
3
3
years of professional experience
Work History
Certified Pharmacy Technician
Walgreen's Pharmacy
01.2023 - Current
- Always strive to positively impact the lives and health of patients.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over the phone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Provide patients with friendly environment to be, with quick and reliable services.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Reviewed and verified customer information and insurance provider information.
Culvers
Culvers Franchising System
08.2021 - 08.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Corunna High School
Corunna, MI05.2022
Skills
- Information Documentation
- Organization and Prioritization
- Problem-Solving Skills
- Active Listening
- Time Management
- High-Volume Environments
- Verifying Orders
- Multitasking
- Constructive Criticism
- Problem-solving skills
- Inventory organization
- Effective communication skills
Timeline
Certified Pharmacy Technician
Walgreen's Pharmacy
01.2023 - Current
Culvers
Culvers Franchising System
08.2021 - 08.2022
High School Diploma -
Corunna High School
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