Tecora E. McCain
Wal-Mart
Aberdeen,NC
25
years of professional experience
1
Certification
To obtain a position within an agency that can and will utilize education, experience and communication skills. To work in an environment that serves the community in a professional, informative and compassionate manner. Dependable pharmacy technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Work History
Certified Pharmacy Technician
7 Years 6 Months- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked automated medication dispensing equipment.
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Cashier/Sales Associate, • Certified Pharmacy Technician
20 Years 5 Months- Cashier / Operate Electronic Cash Register
- Expedite customer returns and exchanges
- Provide great customer service
- Fast pace work ethic
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Communicated directly with doctors offices via telephone, fax, and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume pharmacy environment.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Stocked, labeled and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Set up and modified patient profiles in Connexus to include current information such as medications and insurance details.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Cashier/Sales Associate
5 Years 5 Months- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Greeted customers entering store and responded promptly to customer needs
Cashier/Sales Associate
11 Months- Helped customers complete purchases, locate items and join reward programs
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Greeted customers entering store and responded promptly to customer needs
- Answered questions about store policies and addressed customer concerns
- Welcomed customers and helped determine their needs
Education
Associate of Science - Radiology
High School Diploma
Skills
Problem-Solving Skills
Bulk Medicine Prepacking
Medication Documentation
Answering and Routing Calls
Patient Confidentiality
Prescription Order Verification
Prescription Filling and Labeling
Patient Profile Setup
FDA Compliance
Pharmaceutical Preparation
Wholesale Ordering
Dispensing Medications
Pharmaceuticals Mixing
Updating Medication Histories
Pharmacy Operations
Organization and Prioritization
Cash Register Operation
Pharmacy Records Management
Manual and Automated Medication Dispensing
Equipment Cleaning and Maintenance
Drug Storage Procedures
Prescription Pricing
Storage Maintenance and Security
Prescription Refill Fulfillment
Drug Inventory Control
Pyxis System
High-Volume Environments
Insurance Claim Processing Software
FDA Drug Safety Guidelines
Proper Labeling Procedures
Inventory Purchasing
Pharmacist Assistance
Credit Card Handling
Staff Leadership
End Cap Placement
Resolving Complaints
Item Pricing
Payment Verification
Pyxis MedStation
Information Documentation
Understanding of Drugs
Hospital Supply Stocking
HIPAA
Certification
- CPhT - Certified Pharmacy Technician
- #510181
Timeline
Certified Pharmacy Technician
UNC Health Care
04.2019 - CurrentRead More
Cashier/Sales Associate
Sally Beauty Supply
08.2006 - 01.2012Read More
Cashier/Sales Associate, • Certified Pharmacy Technician
Wal-Mart
05.2006 - CurrentRead More
Cashier/Sales Associate
Maxway Inc
06.2005 - 05.2006Read More
Sandhills Community College
Associate of Science from Radiology
Read More
Richmond Community College
High School Diploma
Read More