Kristen Thomas
Buckeye,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to help patients receive the care that is needed.
Overview
9
9
years of professional experience
Work History
Certified Pharmacy Technician
Walmart Pharmacy
02.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Pharmacy Technician
Walgreen's Pharmacy
09.2014 - 02.2019
- Reviewed and verified customer information and insurance provider information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
High School Diploma -
Peoria High School
Peoria, AZ05.1999
Skills
- High-Volume Environments
- HIPAA
- Patient Data Management Systems
- Assisting Pharmacists
- Patient Paperwork
- Insurance Verification
- Problem-Solving Skills
- Information Documentation
- Payment Verification
- Insurance Billing
- Cash Register Operations
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
02.2019 - Current
Certified Pharmacy Technician
Walgreen's Pharmacy
09.2014 - 02.2019
High School Diploma -
Peoria High School
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