Abu Bakarr Kamara
Upper Marlboro,Maryland (MD)
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Kaiser Permanente
09.2018 - Current
- Managed over 100 calls per day and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed simple and complex compounding procedures.
Operations Supervisor
CVS Pharmacy
03.2016 - 08.2019
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Analyzed department metrics and performance and reported findings to management.
- Monitored front areas and reduced theft by 50%
Education
Bachelor of Science - Public Health
Capella University
Minneapolis, MN12.2022
Skills
- Safety Protocols and Risk Management
- Insurance Claim Processing Software
- High-Volume Environments
- Inventory and Supply Management
- Microsoft Word, Excel and Powerpoint
- IV Preparations
- Insurance Billing
- Safe Chemical Handling
- Medication Side Effect Knowledge
- Drug Inventory Control
- HIPAA Regulations
- Drug Compounding
- Pyxis System
- Epic
- Hospital Pharmacy
Certification
- CPhT - Certified Pharmacy Technician-PTCB
- Certified Pharmacy Technician: DC Board of Pharmacy
- Certified Pharmacy Technician: Maryland Board of Pharmacy
- Certified Pharmacy Technician: Virginia Board of Pharmacy
Timeline
Certified Pharmacy Technician
Kaiser Permanente
09.2018 - Current
Operations Supervisor
CVS Pharmacy
03.2016 - 08.2019
Bachelor of Science - Public Health
Capella University
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