Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
BusinessAnalyst

Tonia Meeker

Killeen,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Certified Pharmacy Technician

CVS Pharmacy
05.1993 - 06.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Collected co-payments or full payments from customers.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Bartender

Loyal Order Of Moose #497
05.2022 - 11.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

American Legion Post 370
09.2019 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.

Education

General Studies

Ivy Tech Community College of Indiana
Evansville, IN

High School Diploma -

Mt. Vernon Senior High School
Mt. Vernon, IN
05.1987

Skills

  • Serve Customers
  • Profit Margins
  • Mathematical Aptitude
  • Drug Inventory Control
  • Information Documentation
  • Customer Identification Checks
  • Problem-Solving Skills
  • Stocking Medications
  • Patient Confidentiality
  • Pharmacy Automation
  • Insurance Billing
  • Pharmacy Operations
  • Managing Prescription Refills
  • HIPAA
  • Proper Labeling
  • Insurance Verification

Affiliations

  • Member of [Professional Organization Name]American Legion Ladies Auxillary
  • Member of [Professional Organization Name]Loyal Order of Moose

Timeline

Bartender

Loyal Order Of Moose #497
05.2022 - 11.2022

Bartender

American Legion Post 370
09.2019 - 11.2022

Certified Pharmacy Technician

CVS Pharmacy
05.1993 - 06.2023

General Studies

Ivy Tech Community College of Indiana

High School Diploma -

Mt. Vernon Senior High School

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Tonia Meeker