Results- focused professional with strengths in team building, mentoring and organization. Proficient in leveraging problem resolution and product knowledge to promote repetitive successful business.
Overview
13
13
years of professional experience
Work History
Baker Training Specialist
Panera Bread
Palm Springs, CA
08.2015 - Current
Be a leader to Bakers and CBTs in knowledge guidance and support
Coordinate with upper management and Cafe to maximize operational efficiency for up to 21 locations
Enhanced operations and boosted efficiency through Baker training, coaching, and creating wok schedules that best fit the need of the Market and each individual Cafe needs.
Prioritize responsibilities and execute good time management skills
Problem solving- help create solutions that fit the need of the moment and that also product long term results
Upheld company standards and compliance requirements for operations and cleanliness in all areas.
Cashirer/ Floral Driver
Jensen's Shopping Center
Palm Desert, CA
07.2014 - 04.2015
Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Greeted customers and offered them assistance where possible.
Assisted customers in finding the perfect floral arrangement for the occasion
Made sure that all the arrangements were delivered in a timely manner.
Followed up with customers to ensure satisfaction with floral arrangement and delivery.
Helped maintain cleanliness of floral department during slow times