Sarah Jennings
Rochester
Summary
Dynamic and goal-oriented professional with a proven track record at Paws and Claws Pet Care, excelling in customer service and team leadership. Skilled in SPSS and effective communication, adept at fostering positive relationships and resolving issues efficiently. Demonstrates a strong commitment to collaborative coordination and attention to detail, enhancing operational excellence.
Overview
7
7
years of professional experience
Work History
Social Work Intern
Bethany House
Rochester
10.2024 - Current
- Familiarized myself with local resources available to homeless persons.
- Developed relationships with community organizations that could provide additional support services for clients.
- Conducted nightly safety checks, ensuring a secure environment for all residents.
- Assisted in creating a safe environment within the shelter facility by monitoring activities and intervening when necessary.
- Conducted intake interviews and assessments of potential new clients.
- Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
Supervisor
Paws and Claws Pet Care
Rochester
10.2020 - Current
- Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
- Conducted initial assessments of temperament for new dogs to ensure compatibility with group play.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
- Maintained professional working relationships with co-workers by communicating effectively.
- Communicated effectively with dog owners about their pet's day and any notable incidents.
- Maintained positive working relationship with fellow staff and management.
Server
Fleming Point
Rochester
09.2017 - 08.2020
- Provided excellent care to residents using effective interpersonal and active listening skills
- Coordinated with other co-workers to efficiently serve residents meals and reset the dining room in a timely fashion
- Greeted and welcomed residents and their family members using communication skills
Education
Bachelor of Science -
State University of New York at Brockport
Brockport, NYMaster of Science - Social Work
Keuka College
Keuka Park, NYSkills
- Effective Team Leader
- Strong Verbal Communication
- Collaborative Coordination
- Engaged Listening Skills
- Effective Issue Resolution
- Effective Communication
- Proficient in SPSS
- Proficient in Excel
- Proficient in Word
- Proficient in PowerPoint
- Attention to detail
- Customer service
- Goal oriented
Community Service
Volunteer, DanceBiz studio, Ensure a creative, welcoming environment for students, Engage with students of all ages and backgrounds and teach them choreography
References
References available upon request.
Timeline
Social Work Intern
Bethany House
10.2024 - Current
Supervisor
Paws and Claws Pet Care
10.2020 - Current
Server
Fleming Point
09.2017 - 08.2020
Bachelor of Science -
State University of New York at Brockport
Master of Science - Social Work
Keuka College
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