Sarah Johnson
Fenton,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable medical team member with 4 years of experience in Chiropractic office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
3
3
years of professional experience
Work History
Chiropractic Technician
Hanczaryk Chiropractic Neurology Group
Grand Blanc, MI
06.2021 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Scheduled appointments for patients via phone and in person.
- Kept patient rooms clean between services and removed used linens for laundering.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Inputted patient data using Chiro touch and provided appropriate updates to records.
- Educated patients about chiropractic care to help achieve health goals.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Documented exercises completed by patients to support charting and billing.
- Demonstrated, instructed and assisted patients in rehabilitative exercises to drive safety and minimize risk of further injury.
- Performed routine clinical tasks to support patients and doctors.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted back office patient processes to reduce office wait times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Positioned patients properly during examination or treatment for comfort and safety.
Education
Associate of Arts -
Charles Stewart Mott Community College
Flint, MI05-2017
Medical Assistant -
Dorsey School
Pontiac, MI08-2015
Skills
- Patient Care
- Patient Scheduling
- Non-Surgical Decompression
- DRX 9000
- Hill Table
- Vital Signs Documentation
- Electric muscle stimulation
- Telephone Etiquette
- Appointment Scheduling
- Charting
- Patient support
- Electronic Charting
- Patient Relations
- Patient Flow Management
- Payment Collection
- Patient Registration
- Medical Terminology
- Understands medical procedures
- Professional Bedside Manner
- Critical Thinking
Timeline
Chiropractic Technician
Hanczaryk Chiropractic Neurology Group
06.2021 - Current
Associate of Arts -
Charles Stewart Mott Community College
Medical Assistant -
Dorsey School