Sarah Johnson

• Ensured preparation of all dishes aligned with recipe specifications.
• Responded promptly to customer complaints regarding dining experiences.
• Stocked and replenished kitchen supplies as necessary.
• Executed food preparation consistently, adhering to recipes and portion control guidelines.
• Operated diverse kitchen appliances including ovens, grills, and mixers.
• Maintained organization while managing multiple tasks in a fast-paced environment.
• Adhered to sanitation policies during food handling processes.
• Monitored product freshness and rotation to uphold quality assurance standards.

• Supervised cleaning of dining areas, restrooms, and equipment to maintain sanitary conditions.
• Confirmed accuracy of daily sales reports before submission to management.
• Trained new employees on shift operations and company protocols.
• Resolved customer complaints promptly, ensuring satisfaction and loyalty.
• Scheduled team shifts based on business needs and customer demand.
• Monitored inventory levels, ordered supplies, and ensured product quality met standards.
• Inspected food preparation areas to uphold sanitation standards consistently.
• Evaluated employee performance, providing constructive feedback for improvement.

• Maintained current knowledge of cannabis strains, edibles, concentrates, and paraphernalia.
• Monitored inventory levels and notified management of low or depleted stock.
• Utilized point-of-sale systems to process transactions accurately and efficiently.
• Complied with all applicable federal, state, and local marijuana sales laws.
• Conducted regular inventory checks to ensure adequate product availability.
• Assisted customers in selecting products based on needs and preferences.
• Advised customers on product effects, flavors, potency levels, and prices.
• Educated customers on responsible consumption practices and safety measures.

Oversaw all operational aspects during shifts, ensuring adherence to policies and procedures.

• Implemented solutions to enhance efficiency across inventory management and customer service.
• Maintained accurate records for transactions, stock levels, and employee performance metrics.
• Supervised cash handling processes to ensure transaction accuracy and resolve discrepancies.
• Trained new employees on store policies and customer service standards.
• Monitored sales activities to guarantee quality goods and satisfactory customer service.
• Conducted regular performance reviews to assess staff progress and set improvement goals.

Assisted patients with daily living activities, including bathing, dressing, and grooming.

• Monitored vital signs and reported changes in condition to nursing staff.
• Provided emotional support to patients and families during difficult times.
• Maintained cleanliness of patient areas by changing bed linens and managing spills.
• Transported patients between departments using wheelchairs or stretchers.
• Demonstrated adherence to infection control policies in all tasks performed.
• Encouraged participation in therapeutic activities to promote physical well-being.
• Supplied and maintained medical supplies in patient rooms and supply areas.

Assisted with all store functions and daily operations as directed.

Secured company assets, including cash, through diligent monitoring.

• Maintained adherence to all policies and procedures.
• Fostered a professional and friendly environment for customers and staff.
• Supervised hourly associates and managed cashiering activities to ensure compliance with cash handling guidelines.
• Coordinated appropriate signage throughout the store to enhance customer experience.
• Processed damaged merchandise daily while managing store supplies and controlling expenses.
• Monitored sales activities to guarantee satisfactory service and quality products.

• July 2020 - November 2020
• August 2021 - November 2021
• Maintained cleanliness of store environment, including floors, windows, and displays.
• Provided exceptional customer service through friendly interactions with customers.
• Developed promotional strategies that increased sales volume significantly.
• Processed transactions efficiently using point-of-sale systems and ensured secure credit card transactions.
• Organized stockroom shelves by size, color, and style to optimize product accessibility.
• Restocked shelves promptly to maintain adequate inventory levels.
• Handled returns, exchanges, and refunds according to company policies.
• Upsold additional items based on customer preferences and needs.

• Ensured accuracy of take-out orders and proper packaging for customer pick-up.
• Maintained cleanliness of front-end and dining area, sanitizing surfaces regularly.
• Delivered timely food service while upholding correct temperature standards.
• Processed cash payments accurately using POS system, ensuring correct change.
• Provided exceptional customer service by anticipating needs and resolving complaints promptly.
• Greeted customers, offered menus, and assisted with food and beverage selections.
• Supported team members during peak hours by assisting with large group orders.
• Performed opening and closing duties including restocking supplies and equipment checks.

• Utilized Behavioral Pyramid strategies to enhance sales and elevate customer engagement.
• Consistently achieved or surpassed key performance indicators for UPT and sales productivity.
• Collaborated with team members to streamline operational activities and improve efficiency.
• Upheld asset integrity through Hi FIVE service principles and a positive demeanor.
• Executed cashier responsibilities, including processing payments and issuing receipts.
• Upsold items by aligning product offerings with customer interests and preferences.
• Maintained current knowledge of store merchandise and company policies.
• Ensured a clean store environment, including floors, windows, and displays.

• Ensured store cleanliness by maintaining floors, windows, and displays.
• Delivered exceptional customer service by greeting customers and addressing inquiries.
• Processed transactions swiftly using point-of-sale system, ensuring secure credit card handling.
• Restocked shelves to uphold sufficient inventory levels for customer satisfaction.
• Provided accurate product information regarding prices and services to assist customers.
• Executed cashier duties, including payment acceptance, receipt issuance, and change counting.
• Upsold additional products based on customer interests and preferences.
• Maintained knowledge of promotions, exchange guidelines, and security practices.