Strategic professional with strong performance metrics monitoring and project coordination skills. Known for excellent customer service and relationship-building, ready to leverage expertise to elevate brand visibility and client engagement.
Work History
Digital Account Manager
3 Years 5 Months
Self Employed | 04.2023 - Current
Managed multiple client accounts, ensuring timely delivery of services and adherence to project specifications.
Collaborated with cross-functional teams to optimize campaign performance and achieve client objectives.
Developed and implemented digital marketing strategies to enhance client engagement and brand visibility.
Analyzed data metrics to inform strategic decisions and improve overall account performance.
Provided expert guidance on digital tools and platforms, enhancing clients' online presence and reach.
Home Health Aide
10 Months
Age Advantage | 01.2021 - 11.2021
Monitored patients' vital signs, reporting changes to healthcare professionals promptly.
Administered prescribed medications and maintained accurate medication records for each client.
Developed personalized care plans in collaboration with families and healthcare providers.
Assisted clients with daily living activities, ensuring comfort and safety in home environments.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Documented patient progress and communicated effectively with multidisciplinary teams.
Barista
8 Months
Barnes and Noble Cafe | 08.2019 - 04.2020
Prepared and served a variety of coffee beverages and pastries to enhance customer experience.
Operated espresso machines and brewing equipment to ensure quality beverage preparation.
Assisted customers with menu selections and provided recommendations based on preferences.
Collaborated with team members to streamline workflow during peak hours for efficiency.
Trained new staff on cafe procedures, beverage preparation, and customer service standards.
Implemented promotional displays to increase product visibility and drive sales within the cafe area.