Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Jones

Columbia,SC

Summary

High-energy Store Manager bringing seven years of extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with an organized nature and sound judgment focused on maximizing team efficiency.

Overview

2
2
years of professional experience

Work History

Store Manager

Aldo Shoes
07.2022 - Current
  • Builds a team of collaborative and engaged talent through recruiting and succession planning
  • Delivers an exceptional client experience by embracing a “customer-obsessed” mindset
  • Maximizes sales and control operational costs through excellent time management and prioritization skills
  • Ensures all team members comply with company policies, procedures, and brand initiatives through training and communication
  • Ensures the store is brand-aligned through flawless execution of visual presentation and marketing display
  • Provide ongoing training and regular performance-based feedback to all team members
  • Develop strategies to improve customer service, drive store sales, increase profitability and grow the customer base.

Assistant Manager

Aldo Shoes
04.2022 - 07.2022
  • Assisted store manager in recruiting and networking in order to build a well-developed and high-performing team that works collaboratively
  • Provided ongoing training and regular performance-based feedback to team members
  • Set daily employee objectives to achieve and exceed productivity and sales goals
  • Filled in for senior management in their absence
  • Monitored customer and client satisfaction
  • Reported any problems, accidents, unsafe conditions, or equipment trouble to management
  • Ensured all team members complied with company policies and procedures
  • Assisted in controlling operational costs through payroll and budget
  • Actively kept visual presentation and marketing display brand-aligned and up to date.

Sales Lead

Aldo Shoes
11.2021 - 04.2022
  • Supervised store employees
  • Handled customers’ queries, concerns, and complaints
  • Merchandised products
  • Maintained competitive sales numbers which have been recognized by superiors
  • Practiced organization and cleanliness throughout each shift
  • Proactively identified performance gaps and implemented methods of improvements
  • Displayed visuals and marketing according to brand standards.

Education

Bachelors - Fine Arts

Georgia Southern University
Savannah, GA

Skills

  • Customer Service
  • Professional Communication
  • Research
  • Public Speaking
  • Data Analytics
  • Operations management
  • In-store logistics
  • Teamwork
  • Maximizing Profitability
  • Time management
  • Project Management
  • Microsoft Windows
  • Staff Management
  • Adobe Systems Adobe Photoshop
  • Merchandising
  • Inventory Management
  • Adobe Systems Adobe Acrobat
  • LinkedIn
  • Team Leadership
  • Goals and Performance
  • Employee Motivation
  • Product and Service Sales
  • Sales Expertise
  • Staff Training
  • Video conferencing software
  • Interpersonal Communication
  • Computer Literacy
  • Corporate Social Responsibility
  • Order Supplies
  • Customer Relationship Management
  • Office Management
  • Manage Budgets
  • Graphic Design
  • Office Production Evaluation
  • Manage Profitability
  • Maintaining Office Records
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Business Analysis

Timeline

Store Manager

Aldo Shoes
07.2022 - Current

Assistant Manager

Aldo Shoes
04.2022 - 07.2022

Sales Lead

Aldo Shoes
11.2021 - 04.2022

Bachelors - Fine Arts

Georgia Southern University

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