Sarah Joseph
Brooklyn,United States
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Ophthalmic Technician
Be Well Primary Healthcare Center
New York, NY
11.2021 - Current
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Measured and recorded visual acuity and color vision testing.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
Site Coordinator
Perspective Family Eye Care
Brooklyn, NY
12.2020 - 11.2021
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports and produced tracking documents.
- Coordinated site investigations, documented issues and escalated to executive teams.
- Managed over 50 customer calls per day.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Cashier/Restaurant Team Member
M And R Concession
JFK Airport, NY
11.2019 - 03.2020
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Pursued learning opportunities to advance knowledge and take on leadership position.
Bookeeper
La Sagesse
Port Au Prince,Haiti
07.2017 - 07.2018
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Education
BBA - Finance
Brooklyn College of The City University of New York
Brooklyn, NY06.2020
Skills
- Database Entry
- Multitasking and Time Management
- Billing and Invoicing
- Office Equipment Operation
- Answering Phones
- Research and Analytical Skills
- Strong Organizational Skills
- Administrative Procedures
- Appointment Coordination
- Customer Care
- Accounting and Bookkeeping
- Office Supplies and Inventory
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ophthalmic Technician
Be Well Primary Healthcare Center
11.2021 - Current
Site Coordinator
Perspective Family Eye Care
12.2020 - 11.2021
Cashier/Restaurant Team Member
M And R Concession
11.2019 - 03.2020
Bookeeper
La Sagesse
07.2017 - 07.2018
BBA - Finance
Brooklyn College of The City University of New York
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