Sarah Kelly

• Assisted in increasing salon revenue by effectively upselling products and services during appointments.
• Enhanced client satisfaction by providing personalized hair care recommendations based on individual needs.
• Implemented time management strategies to ensure minimal wait times for clients while maintaining a high standard of service delivery.
• Maintained a clean and organized workspace, ensuring a welcoming environment for clients and staff.
• Developed strong product knowledge to confidently recommend suitable hair care solutions for clients'' specific concerns.
• Meticulously sanitized all tools after each use according to industry standards to maintain a hygienic working environment.
• Assisted with inventory management duties to ensure adequate stock levels of essential products and tools were maintained at all times.
• Collaborated with team members to deliver consistent, high-quality service across all client interactions.
• Participated in promotional events and initiatives, contributing to increased brand awareness for the salon among potential clients.
• Supported hairstylists with timely preparation of tools and supplies, streamlining appointment efficiency.
• Contributed to positive customer experiences by engaging in friendly conversation and building rapport.
• Efficiently handled administrative tasks such as processing payments, updating client records, and confirming appointment bookings.
• Performed thorough consultations with each client to accurately assess their hair needs before beginning any treatment or service.
• Completed comprehensive training in various styling techniques, enhancing the range of services provided within the salon.
• Provided exceptional customer service by promptly addressing any issues or concerns raised during appointments or consultations.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Pre-booked clients for follow-up visits and promoted salon services and retail products.

• Scheduled appointments by phone, email and in person and recommended additional services.
• Maintained client waiting area, ensuring that it was kept clean at all times.
• Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
• Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
• Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
• Greeted patrons upon arrival at salon, offering prompt, courteous service.
• Enhanced customer satisfaction with prompt and courteous service at the front desk.
• Developed strong relationships with product suppliers in order to negotiate favorable pricing for salon supplies.

• Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
• Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
• Contributed to creative process through original ideas and inspiration.
• Participated in creative brainstorming sessions to develop new ideas or improve existing ones.

Generated significant sales revenue.

Executed comprehensive employee training initiatives.

Completed multiple transformation tasks.