Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sarah Kessel

Peru,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

9
9
years of professional experience

Work History

Business Office Manager

Liberty Village
08.2022 - Current
  • Supervised office staff
  • Communicated with clients
  • Processed deposits on a daily basis
  • Maintained office supply inventory
  • Followed up on all outstanding balances
  • Submitted Medicaid applications
  • Addressed and responded to billing inquiries or complaints from clients
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Maximized cash flow through optimal billing and collection processes.
  • Resolved financial discrepancies and customer billing issues with timely attention.

Receptionist/Accounts Payable

Liberty Village
03.2022 - 08.2022
  • Maintained accurate accounts payable records including payment history, open invoices and other account information.
  • Processed payments to vendors in accordance with established terms.
  • Resolved invoice discrepancies by contacting vendors or internal departments as needed.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Activities Assistant

Liberty Village Of Peru
06.2016 - 03.2022
  • Assisted in the development of activity plans for residents on a weekly basis.
  • Organized and implemented activities to meet the individual needs of each resident.
  • Facilitated group activities such as bingo, arts and crafts, cooking classes.
  • Facilitated smooth transitions between activities through efficient set-up and break-down procedures, minimizing downtime for participants.
  • Maintained records of all activity participation.
  • Monitored safety and cleanliness during activities.
  • Encouraged residents to participate in leisure activities according to their abilities.
  • Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Deli Clerk

Hyvee
06.2015 - 07.2016
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Assisted customers with selecting products from the deli case.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.

Education

Some College (No Degree) -

Illinois Valley Community College
Oglesby, IL

Skills

  • Workflow Planning
  • Office Management
  • Accounts Payable and Receivable
  • Records Management
  • Office Administration
  • Invoicing and Billing
  • Staff Training and Development
  • Deadline Management
  • Credit and collections

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

Business Office Manager

Liberty Village
08.2022 - Current

Receptionist/Accounts Payable

Liberty Village
03.2022 - 08.2022

Activities Assistant

Liberty Village Of Peru
06.2016 - 03.2022

Deli Clerk

Hyvee
06.2015 - 07.2016

Some College (No Degree) -

Illinois Valley Community College

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Sarah Kessel