SARAH KIM
Benowa, Gold Coast,QLD
Summary
Hello! My name is Sarah. I am a graduate student from Bond University, with a Bachelors of Design in Architecture (2022). To describe myself, I can confidently say that I am a hard-working, reliable, driven and motivated person who strives to achieve things at a high standard. I am a dedicated worker and love working in team environments! I love to create a high energy work environment that is positive and friendly to all. When working at any place, I believe it is important to respect others, communicate well, have fun, and create a driven, passionate work environment.
Overview
8
8
years of professional experience
Work History
Sport Assistant
One Taekwondo
11.2018 - 12.2020
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Greeted guests in with friendliness and professionalism
Restaurant Waitress
Wa Japanese and Korean Restaurant
03.2018 - 09.2021
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Took orders, calculated charges, and collected payments from customers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Cultivated warm relationships with regular customers.
Retail Sales Associate
City Beach
10.2019 - 03.2021
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases, locate items and join reward programs
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Section Waiter
Tommy's Italian
07.2022 - 12.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
Bakery Worker
Robina Village Bakehouse
07.2022 - 12.2022
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Design in Architecture - Architecture
Bond University
12.2022
Skills
- Time Management
- Hard-working
- Teamwork and Collaboration
- Product and Service Knowledge
- Verbal and Written Communication
- Email Correspondence
- Computer Skills
- Microsoft Office Suite
Timeline
Section Waiter
Tommy's Italian
07.2022 - 12.2022
Bakery Worker
Robina Village Bakehouse
07.2022 - 12.2022
Retail Sales Associate
City Beach
10.2019 - 03.2021
Sport Assistant
One Taekwondo
11.2018 - 12.2020
Restaurant Waitress
Wa Japanese and Korean Restaurant
03.2018 - 09.2021
Bachelor of Design in Architecture - Architecture
Bond University
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