Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Kirk

Summary

Diligent CSR with proven track record in coordinating client care and ensuring satisfaction. Successfully managed client interactions and resolved issues swiftly, enhancing customer loyalty. Demonstrated expertise in communication and problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Care Coordinator

Austin Regional Clinic
10.2025 - 02.2026
  • Charting
  • Filling medication
  • Coordinated client communications and resolved inquiries to enhance customer satisfaction.
  • Managed scheduling for appointments and follow-ups, ensuring efficient service delivery.
  • Led cross-functional team meetings to discuss operational challenges and solutions.
  • Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.

Veterinary Technician

Travis Country Vet
12.2023 - 07.2024
  • Performed routine examinations and vaccinations to ensure animal health and wellness.
  • Educated pet owners on post-operative care and preventive health measures to promote animal well-being.
  • Conducted laboratory tests, including blood work and urinalysis, providing timely results for diagnosis purposes.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.

CSC

Firehouse
12.2022 - 08.2023
  • Help manage DVM schedule
  • Manage phone calls
  • Collect payment
  • Follow-ups
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Clinic Lead/ Operations Leader

Vetco
01.2019 - 12.2022
  • Managed clinic and team members
  • Hiring and contract work with DVM
  • Educations on heartworm prevention and vaccinations
  • Responsible for payroll and team building skills
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Led initiatives to streamline operational workflows, improving overall efficiency.
  • Developed and implemented training programs for staff to enhance skill sets and productivity.

Education

Veterinary Technician (LVT) -

Penn Foster
04-2027

Skills

  • Great communication skills, Quick learner, Punctual, Able to lift 50 pounds, Restrained pets of all sizes and temperament, Customer service, Computer literacy, Time management, Communication skills, Guest services
  • Organizational skills
  • Patient education
  • Claims processing

Certification

Fear Free certified

Timeline

Client Care Coordinator

Austin Regional Clinic
10.2025 - 02.2026

Veterinary Technician

Travis Country Vet
12.2023 - 07.2024

CSC

Firehouse
12.2022 - 08.2023

Clinic Lead/ Operations Leader

Vetco
01.2019 - 12.2022

Veterinary Technician (LVT) -

Penn Foster
Sarah Kirk