Sarah Krolman
Highland,IN
Summary
I am detail-oriented with a strong focus on customer service, flexible scheduling, and workplace safety. Proven ability to maintain high-quality standards under pressure.
Moreover, I am dedicated professional with experience in fast-paced food service environments. Skilled in teamwork, product knowledge, and maintaining cleanliness. Committed to enhancing operational efficiency and delivering exceptional customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Bibibop Asian Grill
Munster, IN
01.2024 - Current
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Assisted in training new team members on menu items and operational procedures.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Prepared food items according to company standards, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations to meet health and safety regulations.
- Collaborated with team members to streamline operations during peak hours, enhancing service speed.
Line Cook
New Oberpfalz Brewing
Griffith, IN
07.2023 - 09.2023
- Prepared and cooked menu items to ensure high-quality standards and consistency.
- Collaborated with kitchen staff to streamline food preparation processes and improve efficiency.
- Maintained cleanliness and organization of kitchen stations, adhering to health and safety regulations.
- Assisted in inventory management, tracking ingredient usage, and minimizing waste.
Line Cook
Burgerhaus
Schererville, IN
07.2022 - 06.2023
- Monitored food presentation to uphold restaurant standards for quality and aesthetics.
- Coordinated with front-of-house staff to ensure timely delivery of orders during peak service hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Sandwich and Salad Maker
Panera Bread
Schererville, IN
11.2021 - 07.2022
- Prepared high-quality sandwiches and salads following standardized recipes and portion guidelines.
- Ensured freshness of ingredients through effective inventory management and rotation practices.
- Collaborated with kitchen staff to maintain cleanliness and organization in food preparation areas.
- Monitored food safety standards, adhering to health regulations during salad preparation.
Team Member
Qdoba
Highland, IN
07.2021 - 11.2021
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
Marilyn Bakery
Saint John, IN
03.2021 - 06.2021
- Assisted customers with product selection, ensuring satisfaction and repeat business.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Applied Science - Pharmaceutic Dispensing Science
Hong Kong Institue of Vocational Education
Hong Kong06-2001
Associate of Applied Science - Textile Technology Including Coloration
Hong Kong Polytenics University
Hong Kong05-1990
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Following instructions
- Cash handling
- Flexible schedule
- Workplace safety
- Product knowledge
- Equipment operation
Certification
- Certificate in Dispensing Science (Hong Kong)
- Higher Certificate in Textile Technology (Hong Kong)
Timeline
Team Member
Bibibop Asian Grill
01.2024 - Current
Line Cook
New Oberpfalz Brewing
07.2023 - 09.2023
Line Cook
Burgerhaus
07.2022 - 06.2023
Sandwich and Salad Maker
Panera Bread
11.2021 - 07.2022
Team Member
Qdoba
07.2021 - 11.2021
Sales Associate
Marilyn Bakery
03.2021 - 06.2021
Associate of Applied Science - Pharmaceutic Dispensing Science
Hong Kong Institue of Vocational Education
Associate of Applied Science - Textile Technology Including Coloration
Hong Kong Polytenics University