Sarah Lambert
Reynoldsburg,OH
Summary
Efficient Outpatient Pharmacy Technician recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in medication dispensing, patient counseling, and insurance billing. Excel in communication, teamwork, and problem-solving, ensuring seamless pharmacy operations and positive patient outcomes.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Outpatient Pharmacy Technician
Nationwide Children's Hospital
Columbus, OH
03.2025 - Current
- Prepared medication labels and filled orders for pharmacist verification.
- Verified patient information and insurance coverage for prescription billing.
- Assisted families with pickup, refill requests, and prescription questions.
- Supported pharmacists with prior authorization and claim resolution tasks.
- Followed hospital policies for controlled substances and medication safety.
- Coordinated workflow with clinical staff to enhance collaboration across Nationwide Children's Hospital outpatient services.
- Prepared medications and filled orders accurately to support efficient pharmacy operations.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Troubleshot operational issues effectively to maintain smooth daily pharmacy functions.
- Entered patient information into pharmacy computer system accurately to ensure timely delivery of medications.
- Assisted with the preparation of medications for dispensing by receiving and verifying prescriptions from patients, physicians, and other health care providers.
Lead Certified Pharmacy Technician
Kroger
Gahanna, OH
03.2019 - 03.2025
- Prepared prescriptions using pharmacy systems and verified patient information
- Counted, labeled, and packaged medications for dispensing accuracy
- Led pharmacy technician workflow in retail pharmacy settings.
- Trained new technicians on dispensing, labeling, and workflow procedures.
- Reviewed prescriptions for accuracy and insurance requirements.
- Coordinated medication inventory and controlled substance counts.
- Scheduled daily technician coverage and prioritized prescription queues.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Maintained clean and organized pharmacy shelving and work areas.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Assistant General Manager
Duchess Shoppes
Gahanna, Ohio
03.2011 - 03.2019
- Supported Duchess Shoppes store operations through daily shift leadership and floor coverage.
- Coordinated associate schedules, breaks, and task assignments for smooth front-end service.
- Trained team members on Duchess Shoppes procedures, service standards, and register use.
- Data entry/daily bookkeeping into spreadsheets to track deposits.
- Oversaw inventory counts, stock rotation, and merchandise replenishment across store departments.
- Monitored cash handling, drawer balances, and safe procedures during daily operations.
Education
Gahanna Lincoln High School
Gahanna, OhioSkills
- Prescription processing
- Medication labeling
- Prescription interpretation
- Medication storage
- Inventory management
- Drug expiration monitoring
- Regulatory compliance
- HIPAA compliance
- Problem solving
- Attention to detail
- Customer service
- Effective communication
Certification
- CPhT certified through PTCB
Timeline
Outpatient Pharmacy Technician
Nationwide Children's Hospital
03.2025 - Current
Lead Certified Pharmacy Technician
Kroger
03.2019 - 03.2025
Assistant General Manager
Duchess Shoppes
03.2011 - 03.2019
Gahanna Lincoln High School