SARAH LANER
SOAR AUTISM CENTER
Portland,Oregon
4
Languages
1
Certification
8
years of professional experience
Compassionate professional with experience in psychology and a diverse skill set dedicated to providing inclusive care. Excels in multitasking, conflict resolution, and health and safety compliance. Strong verbal and written communication, critical thinking, and problem-solving skills enhance workplace productivity. Proven ability to thrive in fast-paced environments with a focus on organization and detail.
Work History
MASTER BEHAVIOR THERAPIST
1 Year 4 Months- Implemented skill acquisition plans following the ESDM model under the supervision of a Board Certified Behavior Analyst
- Gathered precise behavioral data to inform treatment plans
- Developing and maintaining professional, compassionate, and positive relationships with client families and caregivers
- Completed skills assessments every three months to achieve Master RBT status and validate play-based therapeutic skills
- Developed and nurtured compassionate, professional relationships with client families and caregivers to enhance therapeutic engagement
SHIFT LEADER
3 Years 7 Months- Ensured compliance with health and safety regulations by collaborating with 2 other shift leads to document and implement safety protocols, fostering a safe and productive work environment
- Planned and organized daily schedules to enhance employee productivity and control labor costs
- Reported observations of customer behavior and satisfaction to adjust employee training, improve product quality, and improve customer experience by 90%
- Reported observations of customer behavior and satisfaction to inform employee training and enhance product quality, significantly improving customer experience
BARISTA TRAINER
1 Year- Trained new baristas on crafting high quality beverages, maintaining cleanliness, and adhering to company policies and health regulations
- Fostered welcoming environment for new employees and customers, enhancing onboarding experience
- Kept workplace clean and organized; regularly taking initiative to perform deep cleans and find new ways to organize storage to make work more efficient
- Maintained clean and organized workplace; initiated deep cleans and optimized storage solutions for improved workflow
HOSTESS - BUSSER - SERVER
2 Years- Collaborated with kitchen staff to facilitate timely food delivery, enhancing customer satisfaction
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies.
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Trained new servers on restaurant policies and best practices, improving overall service quality
- Managed multiple tasks simultaneously, ensuring professionalism and efficiency in fast-paced environment
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
ADMINISTRATIVE ASSISTANT
2 Years- Organized and managed multiple calendars, prioritized emails, scheduled meetings, and communicated with 100+ consumer subsets to enhance time management
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings, reaching out to 100+ consumer subsets; ensuring time efficiency
- Answered 50+ phone calls daily, directed clients to insurance agents, and maintained effective communication with clients and staff
- Answered 50+ phone calls daily, directed clients to insurance agents and utilized effective communications with clients and other employees
Education
Bachelor of Science - Psychology
- Major in Psychology
- Minor in Human Development and Family Studies
- Relevant coursework: Abnormal Psychology, Psychology of Group Prejudice, Case Study Assessment, Intervention Development, Developmental Psychology
- GPA: 3.9 GPA
Skills
Crisis intervention strategies
Data analysis skills
Time management
Ability to Collaborate with a Team
Verbal communication
Behavioral data collection
Verbal and written communication
Organizational skills
Organizational planning
Ability to Multitask
Behavioral intervention techniques
Certification
- Registered Behavior Therapist
- BACB
- Expires March 2028
- Oregon Food Handler Certification
- ORLA
- Expires May 2029
- Adult, Child and Baby First Aid/CPR/AED
- American Red Cross
- Expires May 2028
Languages
English
Native speaker
Spanish
Good working knowledge
Timeline
MASTER BEHAVIOR THERAPIST
SOAR AUTISM CENTER
01.2025 - 05.2026Read More
SHIFT LEADER
ROSEBUD CAFE
01.2021 - 08.2024Read More
BARISTA TRAINER
STARBUCKS
01.2020 - 01.2021Read More
HOSTESS - BUSSER - SERVER
BENIHANA
01.2019 - 01.2021Read More
ADMINISTRATIVE ASSISTANT
CASTLE SENIOR BENEFITS
01.2018 - 01.2020Read More
Metropolitan State University of Denver
Bachelor of Science from Psychology
Read More