Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
22
22
years of professional experience
Work History
Paraprofessional Aide
Airport Community Schools
08.2016 - Current
Helped manage bus loading.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
IEP Support and Planning participation
Collaborated with parents and guardians to increase support and provide best learning environment.
Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Reported on student progress, behavior, and social skills to parents and teachers.
Took part in professional development workshops to boost skills.
Stepped into non-classroom environments such as libraries to help media staff.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher .
Helped teacher prepare instructional material and displays.
Caregiver
Serenity Home Health Inc
08.2016 - Current
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Provided compassionate and patient-focused care to cultivate well-being.
Transported individuals to events and activities, medical appointments, and shopping trips.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Entrusted to handle confidential and sensitive situations in professional matter.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with daily living activities, running errands, and household chores.
Event Supervisor
Flat Rock Recreation Center
04.2022 - 01.2023
Front desk reception and guest services when needed
Guest profile and File Maintenance.
Organized and coordinated Banquet and smaller events while focusing on delivering superior customer service.
Utilized internal databases to prepare event bookings, event monetary transactions and registration processes.
Liaised with marketing and PR colleagues to promote special events in social calendars.
Planned large-scale events such as Weddings, Birthday parties, Funeral Luncheon, Graduation Parties and meetings.
Consulted with customers to determine objectives and requirements for events.
Reviewed event bills to confirm accuracy and approve payment.
Accurately calculated and processed expenses during and after events.
Arranged availability of audio-visual equipment, and displays for various types of events.
Created and maintained event expenditures, budgets and timelines in job-related software.
Coordinated schedules and timelines for events.
Developed post-event reports to determine effectiveness of each event.
Coordinated florists, photographers, and musicians for events.
Communicated with catering, lighting and sound companies.
Lead Job Coach
Arkay Inc
09.2014 - 08.2016
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Helped Individuals develop daily living skills, organizational, time management and employment skills.
Assisted Individuals in exploring career paths and Community Involvement.
Planned presentations, activities, Outings, work programs and workshops for individuals.
Kept detailed records of individual progress.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Caregiver, Special Needs
Community Choices Inc
01.2001 - 09.2014
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
IT Department, Member and Collection Service Rep
Education First Credit Union
01.2007 - 05.2010
Maintained records utilizing in-house systems and Symitar Software program.
Monitored ledgers and run end of the day reports.
Transferred data and documents to facilitate system migration and software updates.
Drafted and distributed training manuals for devices used by various employees.
Reviewed collection reports to determine status of collections and amounts of outstanding balances.
Processed payments and applied to customer balances.
Used skip tracing resources to locate debtors and updated information in company system.
Resolved challenging situations with friendly but firm strategies.
Education
Associate of Applied Science - Information Technology Web Development And Design
Kaplan University
Dearborn, MI
High School Diploma -
Airport Senior High School
Carleton, MI
06.1998
Skills
IEP Familiarity
Conflict Resolution Techniques
Data Entry Software
Marketing and Advertising
Teacher Support and Collaboration
Computer and Microsoft Office Skills
Safety Understanding
Skill-Building Support
Behavior Improvements
Positive Reinforcement Strategies
Calm and Patient Demeanor
Caring and Empathetic Demeanor
Client Documentation
Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Supervisor
Flat Rock Recreation Center
04.2022 - 01.2023
Paraprofessional Aide
Airport Community Schools
08.2016 - Current
Caregiver
Serenity Home Health Inc
08.2016 - Current
Lead Job Coach
Arkay Inc
09.2014 - 08.2016
IT Department, Member and Collection Service Rep
Education First Credit Union
01.2007 - 05.2010
Caregiver, Special Needs
Community Choices Inc
01.2001 - 09.2014
Associate of Applied Science - Information Technology Web Development And Design