Dedicated professional with extensive experience in legal support and client relations. Proven ability to streamline case management processes while enhancing customer satisfaction through effective communication and meticulous document preparation.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Senior Paralegal and Networking Director
The Ticktin Law Group
Deerfield Beach, Florida
03.2025 - Current
Drafted legal documents and pleadings for various cases.
Managed case files and ensured compliance with legal procedures.
Coordinated communication among clients, attorneys, and court officials to facilitate case progress.
Assisted in trial preparation by organizing evidence and materials.
Trained junior paralegals on best practices and procedures.
Monitored case deadlines to ensure timely filings and submissions.
Analyzed financial statements related to business disputes.
Researched applicable laws using computer-assisted legal research tools such as Westlaw or LexisNexis.
Maintained electronic databases of client documents related to cases.
Developed strategies for discovery requests and responses to interrogatories and depositions to ensure comprehensive case preparation.
Advised attorneys regarding deadlines associated with filings of pleadings or other documents in court proceedings.
Organized evidence for use at hearings or trials, including organizing medical records into chronologies, timelines, and summary charts of relevant facts.
Drafted witness declarations and pretrial statements.
Booked travel arrangements for firm attorneys and support staff.
Developed and implemented policies to streamline internal operations.
Organized and distributed incoming documents from courts, witnesses, and opposing parties.
Monitored and updated clients on case progress, highlighting significant developments to maintain transparency and trust.
Managed discovery process, including drafting discovery documents and coordinating document production.
Facilitated communication to enable effective settlement discussions between counsel, defendants, and plaintiffs.
Oversaw litigation files in county, civil, state, appellate, and federal courts from initial filing to resolution.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Processed legal documents for notarization following state regulations.
Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
Private Nanny
Private
Boca Raton, Florida
04.2024 - 03.2025
Provided attentive care and supervision for children in a private household.
Ensured safe, healthy, nurturing environment for children, supporting their overall well-being
Maintained a safe and organized environment for children during playtime and activities.
Provided a structured routine, nap time, and bedtime.
Implemented a consistent potty training routine for the child at home.
Developed engaging educational activities to promote children's learning and development.
Prepared nutritious meals tailored to children's dietary needs and preferences.
Coordinated family schedule to ensure smooth daily routines and activities
Communicated regularly with parents about children's progress and daily activities.
Managed household tasks related to children's care, including laundry and organization.
Facilitated hiring and training process for second nanny, enhancing care for newborn
On Call Substitute and Educational Assistant
Innovation Charter School
Pompano Beach, Florida
11.2023 - 06.2024
Managed classrooms of up to 30 students, ensuring order and discipline to foster an effective learning environment.
Monitored student behavior to uphold a positive classroom environment that encouraged engagement and respect.
Provided classroom support during teacher absences to ensure continuity of learning.
Effectively followed lesson plans provided by absent teachers, ensuring continuity in student learning and minimizing disruptions in the classroom.
Implemented lesson plans effectively to engage and motivate students.
Assisted with student assessments and grading assignments according to school policy.
Maintained accurate records of student attendance and performance to support academic tracking and reporting.
Participated in staff meetings and school events to stay informed about school policies and initiatives.
Head Administrator/ Part Time Teacher
Sylvia’s Kiddieland
Hinesville, Georgia
07.2023 - 11.2023
Oversaw daily activities for up to 28 students.
Implemented effective classroom management techniques to provide safe, calm learning a safe, calm learning environment.
Graded assignments, evaluated student progress, and planned educational activities to enhance learning outcomes.
Managed daily operations and scheduled children's activities and programs to ensure smooth execution.
Digitized all communication, student information, and billing.
Coordinated communication between parents, staff, and external vendors effectively.
Maintained accurate records of attendance and enrollment information securely.
Assisted in training new staff on policies and procedures thoroughly.
Implemented strategies that streamlined workflow within the administrative team to enhance operational efficiency.
Facilitated meetings to discuss operational improvements and team collaboration regularly.
Provided general administrative support to staff members.
Performed data entry tasks into computer databases from paper documents.
Maintained filing system for important documents such as contracts and invoices.
Implemented new software and technology solutions to enhance office productivity.
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Ensured compliance with health and safety regulations within the office environment.
Maintained positive working relationships with fellow staff and management.
Analyzed operational processes and recommended improvements to enhance efficiency.
Manager
CVS
Reston, Virginia
04.2023 - 07.2023
Hire, train, and oversee staff
Motivated team to achieve sales goals through targeted coaching and support
Monitor inventory to meet sales goals
Created business strategies that successfully attracted new customers and expanded market reach
Delivered excellent customer service, resulting in high customer satisfaction and repeat business
Complete store administrative tasks and ensure compliance with all policies and procedures
Coordinated schedules to ensure adequate staffing during peak hours.
Children’s Behavioral Therapist
Empowering Minds 4 Change
Reston, Virginia
02.2023 - 07.2023
Provided therapeutic intervention to clients to promote the development of social skills and daily living skills.
Implemented individualized treatment plans for diverse client needs.
Conducted regular assessments to monitor client progress and adjust strategies.
Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
Created a safe and supportive environment for clients to explore difficult emotions or behaviors.
Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
Trained and supported families in behavioral management techniques, empowering them to address challenges effectively.
Provided guidance and support to families, helping them better understand the needs of their children with behavioral challenges.
Created individualized plans for clients, aligning therapeutic goals with personal aspirations for better outcomes.
Developed educational materials to enhance client understanding of therapeutic practices.
Maintained detailed documentation of client sessions and treatment outcomes.
Server
First Watch
Boca Raton, Florida
01.2022 - 08.2022
Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; answering food preparation questions
Maintaining detailed records of served orders and collected cash
Maintained the highest quality of customer service by anticipating the needs of each individual guest
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Server
Millers Ale House
Boca Raton, Florida
09.2020 - 08.2022
Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; answering food preparation questions
Maintaining detailed records of served orders and collected cash
Maintained the highest quality of customer service by anticipating the needs of each individual guest
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Receptionist and Vet Tech
Lund Animal Hospital
Boca Raton, Florida
01.2021 - 01.2022
Answered phones, directed all calls to the proper personnel if needed, including doctors and/or veterinary technicians.
Scheduled client appointments, routine and emergency.
Billed clients based on appointments.
Help owners with medications, and food
Restrained and stabilized animals during examination and treatment to prevent injuries.
Maintained patient records by obtaining, recording, and updating personal and financial information
Faxing and filing paperwork, and data entry
Assisted veterinarians in examining and diagnosing animal patients.
Managed inventory of medical supplies and equipment for the clinic.
Trained junior staff on handling techniques and patient care protocols.
Maintained cleanliness and organization of examination rooms and equipment.
Retail Sales Associate
DSW
Boca Raton, Florida
10.2018 - 03.2021
Trained new employees on basic customer service techniques and procedures; increased
Operate the POS system in an extremely accurate manner.
Answer main phone lines, direct calls and address basic questions
Accurately maintain all cash handling at registers
Assist with store stocking, floor-sets, and opening/closing procedures
Maintained product displays to align with current promotions and seasonal trends.
Provided product knowledge training to new team members during onboarding sessions.
Handled customer inquiries and resolved issues related to orders or returns.
Cashier, To Go, Server
Zingers Deli
Boca Raton, Florida
02.2016 - 10.2018
Assisted with the flow of guests by taking food and drink orders as needed
Maintained the highest quality of customer service by anticipating the needs of each guest
Trained new staff on cashier procedures and customer service standards.
Manage large sums of money daily
Maintained cleanliness and organization of the deli area during shifts.