Sarah Laschinsky
Longmont,CO
Summary
Dynamic and customer-focused professional with extensive experience at Petsmart, excelling in customer service and relationship building. Proven ability to enhance user experience through effective communication and attention to detail. Skilled in utilizing point-of-sale systems and implementing strategies that improve service quality and operational efficiency.
Overview
6
6
years of professional experience
Work History
Petsmart Pet Associate
Petsmart
11.2024 - Current
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of sales floor and inventory areas.
- Processed transactions accurately using point-of-sale systems.
- Provided product knowledge and recommendations to enhance customer experience.
- Executed daily merchandising tasks to ensure optimal product presentation.
- Supported team members in achieving store goals through collaboration and communication.
- Participated in training sessions to improve product knowledge and customer service skills.
- Facilitate care for animal requirements and habitats
Online Shopper
Walmart
Longmont, CO
12.2023 - 03.2024
- Assisted customers in selecting products, ensuring accurate order fulfillment.
- Navigated online shopping platforms, enhancing user experience and accessibility.
- Managed inventory levels, coordinating with stock teams for timely replenishment.
- Utilized data analytics tools to monitor shopping trends and improve customer service.
- Collaborated with team members to streamline order picking and delivery processes.
- Implemented feedback mechanisms to enhance service quality and customer engagement strategies.
Cashier
Santiagos
05.2021 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction and retention.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash management, including balancing registers at shift end.
- Resolved customer complaints promptly, reinforcing positive relationships.
- Implemented time-saving techniques to improve checkout speed and accuracy.
Crew Member
McDonalds
Thornton, CO
05.2019 - 07.2019
- Provided exceptional customer service by greeting and assisting customers promptly.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Operated cash register accurately processing transactions and handling cash responsibly.
- Collaborated with team members to enhance service speed during peak hours.
- Learned company policies and procedures to maintain compliance in daily tasks.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05.2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Customer interaction
- Customer engagement
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Oral communication
Timeline
Petsmart Pet Associate
Petsmart
11.2024 - Current
Online Shopper
Walmart
12.2023 - 03.2024
Cashier
Santiagos
05.2021 - 08.2021
Crew Member
McDonalds
05.2019 - 07.2019
High School Diploma -
Mountain Range High School