Sarah Lazer
Winchester,OR
Summary
Dynamic leader with proven expertise in transportation coordination and positive communication, honed at Aero Global Logistics. Excelled in mentoring teams of 26+, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Excel and route planning, consistently achieving goals through strategic planning and employee training. Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills.
Overview
11
11
years of professional experience
Work History
Dispatch Supervisor
Aero Global Logistics
09.2020 - 09.2023
- Supervised team of 26 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Cashier Manager
7-eleven Convenience Store
04.2012 - 10.2018
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Education
High School Diploma -
Shenandoah Valley Christian Academy
Stephens City, VA06.2010
Skills
- Transportation Coordination
- Employee Training
- Tracking of man hours
- Attendance documentation
- Mentoring and training
- Route Planning
- Positive communication skills
- Proficiency in Microsoft Exel
Timeline
Dispatch Supervisor
Aero Global Logistics
09.2020 - 09.2023
Cashier Manager
7-eleven Convenience Store
04.2012 - 10.2018
High School Diploma -
Shenandoah Valley Christian Academy
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