Sarah Leahy
Eugene,OR
Summary
Retail Manager with extensive experience in customer relations, team leadership, and staff development. Demonstrated success in improving operational efficiency and driving sales through strategic training and coaching initiatives. Passionate about delivering exceptional customer experiences, with enthusiasm for the outdoors, and the recreational lifestyle.
Overview
11
11
years of professional experience
Work History
Retail Sales Manager
BNF Kombucha and Jun
Eugene, Oregon
05.2025 - Current
- Oversaw daily operations of retail location, events, and farmers' markets to ensure efficiency.
- Updated menu, pricing, and inventory to meet customer demand.
- Trained staff on customer service techniques to enhance client interactions.
- Monitored inventory, cash, and payroll processes for smooth operational flow.
- Coached teams to deliver exceptional service and achieve sales objectives.
- Coordinated inventory management and supply ordering for optimal stock levels.
Project Manager
Blue Ridge Strategies
Coos Bay/Eugene , OR
12.2023 - 05.2025
- Researched market trends, competitor strategies, and customer needs to develop targeted marketing solutions.
- Collaborated with stakeholders to define strategic short-term and long-term organizational objectives.
- Analyzed industry best practices to improve marketing effectiveness and enhance competitive positioning.
Administrative Assistant
Bay Area Chamber of Commerce
Coos Bay , OR
03.2022 - 10.2023
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Performed canvassing activities to drum up support and increase funds.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Prepared agendas for board meetings along with taking minutes during sessions.
Restaurant Shift Lead
Rogers Zoo and Bizaratorium
North Bend Oregon, OR
07.2015 - 09.2018
- Assisted in developing seasonal menus based on customer preferences.
- Resolved customer complaints promptly to enhance dining experience.
- Maintained accurate records of sales transactions using POS system software.
- Coordinated shift schedules to optimize team coverage and efficiency.
- Assisted with the beer menu and ordering through distributors.
District Sales Manager
AT&T Spring Mobile
North Bend , OR
11.2014 - 04.2016
- Created detailed reports summarizing all aspects of district operations including financials, staffing levels and customer feedback.
- Led, coached and developed employees to achieve sales goals.
- Set clear objectives and helped team members develop plans to achieve quotas.
- Maintained relationships with key accounts within the district in order to facilitate repeat business opportunities.
Education
Associate of Arts -
South Western Oregon Community College
Coos Bay, ORSkills
- Word and Excel proficient
- Partnership development
- Employee training
- Customer service
- Policy and procedure development
- Inventory management
Affiliations
- Surfrider Beach Cleanup & Volunteer Coordinator
- Solve Oregon Leader
- Adopt One Block Ambassador
- Bay Area Chamber of Commerce Ambassador Committee
- Oregon Counrty Fair Bus Crew
Timeline
Retail Sales Manager
BNF Kombucha and Jun
05.2025 - Current
Project Manager
Blue Ridge Strategies
12.2023 - 05.2025
Administrative Assistant
Bay Area Chamber of Commerce
03.2022 - 10.2023
Restaurant Shift Lead
Rogers Zoo and Bizaratorium
07.2015 - 09.2018
District Sales Manager
AT&T Spring Mobile
11.2014 - 04.2016
Associate of Arts -
South Western Oregon Community College