Summary
Overview
Work History
Education
Skills
Timeline
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SARAH LEBARON

Atlanta,GA

Summary

Highly self-motivated, detail oriented, multi-tasker with consistency under pressure resulting in the highest quality of service. Strong communication, analytical, organizational, interpersonal and human relations skills. Immense drive to set and reach challenging goals and a proven ability to comprehend new areas of responsibility and adapt to change.

Overview

6
6
years of professional experience

Work History

Duty Manager/Bar Manager

Roxie's Red Hot Cantina
Mount Maunganui, New Zealand
03.2022 - 06.2022
  • Assigning and overseeing daily task completion
  • Monitoring employee performance
  • Ensuring a safe, clean and positive environment
  • Weekly meetings with management to discuss business needs
  • Enforcing company policies and procedures
  • Monitoring and reporting on budgets and revenue
  • Tracking business goals
  • Responding to customer queries and resolving any conflict or issues
  • Training employees
  • Writing daily reports, cash handling, banking

Duty Manager/Bar Manager

The Pig & Whistle
Queenstown, New Zealand
02.2020 - 02.2022
  • Recruiting, interviewing, hiring and training new bar staff employees
  • Advertising any special promotions
  • Purchasing products based on expected customer needs and business projections
  • Maintain a safe and fun environment for both staff and patrons
  • Ensuring staff is following proper alcohol distribution regulations
  • Handling customer complaints and efficiently resolving conflict

Bar Manager/Assistant Event Coordinator

Bell's Hotel
Melbourne, Australia
11.2018 - 05.2019
  • Helped the event planning coordinator in liaising with clients in order to find out their needs and keep them up-to-date on the progress of the planning process for their event
  • Assist with developing decor, theme and ambiance for events to satisfy client's vision and budget
  • Oversee up to 5 bars and events during a shift, including staff scheduling, placement, and supervision
  • Communicate with clients during events to ensure guest satisfaction, that assigned aspects of events are implemented and controlled according to plans, and successfully resolving any issues that should arise


Bartender

DIG In The Park
Charleston, South Carolina
10.2017 - 05.2018
  • Build a rapport with regular customers, while also creating new relationships with bar guests to create a positive atmosphere and ensure a high customer return rate
  • Suggestively selling items based on customer tastes and preferences, as well as business demands such as promotional items
  • Ability to successfully solve any potential issues, such as dealing with unruly guests and occasionally having to safety remove them from the bar

Server/Bartender

North Highland Pub
Atlanta, Georgia
10.2014 - 05.2017
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, walk-in business, and also cultivated warm relationships with regular customers
  • Collaborated with upper management to devise marketing strategies to draw-in new business, such as promotional nights, charitable events, and seasonal cocktails
  • Advertised on the company's various social media platforms

Education

Bachelor of Science - Psychology

Georgia State University
Atlanta, GA
05.2017

Skills

  • Excellent customer service skills
  • Ability to consistently maintain positive client relationships
  • Exceptional time-management and task-delegation skills
  • Computer literate and proficient using Microsoft Suite
  • Organized and detail-oriented
  • Outstanding communicator, both verbally and written
  • Dynamic personality and strong leadership skills
  • Knowledge of cash management and bookkeeping procedures

Timeline

Duty Manager/Bar Manager

Roxie's Red Hot Cantina
03.2022 - 06.2022

Duty Manager/Bar Manager

The Pig & Whistle
02.2020 - 02.2022

Bar Manager/Assistant Event Coordinator

Bell's Hotel
11.2018 - 05.2019

Bartender

DIG In The Park
10.2017 - 05.2018

Server/Bartender

North Highland Pub
10.2014 - 05.2017

Bachelor of Science - Psychology

Georgia State University

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